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Brian H's Bio:
Brian grew up in Bloomingdale and currently lives in Jefferson with his two dogs, Sandy & Taz. He started working at Precision in 2015 after graduating from Temple University with a degree in Communications. When he's not repairing garage doors, Brian enjoys hiking, fishing, watching the Yankees & Devils, and visiting breweries.
Lake Hopatcong, NJ
After the above review was sent I received a call from Rob Zuniga of Precision Garage Doors Service Supervisor. He reached out to discuss the review and apologized for the contact on a Sunday. He further asked what I thought would be a reasonable charge for the repair. He then offered a refund of $200 to bring the charge down to $300.07. I have since received the check, which made it a bit better. Long and short see what the estimate is. If you think it's too much negotiate the final price. Still it's a bit expensive for two springs and a 40 minute service call. I was sent an email from Doug to comment on the review which this is. It would have been so much easier to have detailed estimate like most reputable companies do, and charge a fair price from the beginning. It was great to have a service call on the same day but follow what they advertise and itemize the estimate for a fair price repair for both the customer and the company. Yes the company needs to make a profit and pay for their overhead, but fair pricing is a must.
Gladstone, NJ
Brian presented the various options and the associated cost for each option. We selected the service required which were new springs, guide wires , pulley and door wheels for 3 garage doors. Brian performed the service efficiently and excellent quality service.
- Ken Defillipo
Warren, NJ
Will definitely recommend Precision, Brian arrived on time, answered all our questions, very informative and our garage doors are now operating properly. Very happy. Brian was very courteous and professional.
- Debbie Bennett
Bernardsville, NJ
Wonderful experience from start to finish. Easy to book appt, Brian Hallock called to see if he could come early which was great for me. Brian was professional and so easy to work with. He provided options for repair or replacement and did the replacement in record time. Thank you so much - highly recommend!
- Kasey Schwartz
Hillsborough, NJ
It’s very refreshing to have a Technician who is very knowledgeable about the job he has to do, very courteous , and answered every concern we had. Thank you for sending Brian to do the repairs on our garage door. We found your ads online and read every write-up about your company. We will surely recommend your company to friends & relatives. Mr/Mrs. Santos
- Lilly Santos
Far Hills, NJ
Great service!! Brian was very knowledgeable and easy to deal with.
- Nicholas Lordi
Basking Ridge, NJ
Brian was prompt and efficient…the repair was handled very professionally
- Susan Popper
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Service Technician Team : Brian H
Whitehouse Station, NJ
Brian H was here today, very courteous and professional.
- Lois Heikkila
Pittstown, NJ
Professional, excellent customer service. Fast, quick and reliable! Great company.
- Marisa
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Service Technician Team : Brian H
Phillipsburg, NJ
Brian Hallock did a great job. He explained everything that had to be done and quickly got it done. The door works great and I feel safe with the work that was done
- Steven Roberts
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Service Technician Team : Brian H
Long Valley, NJ
Brian was wonderful! Very professional and so easy to work with. He explained everything that needed to be done but did not pressure us at all. We will definitely call Precision in the future if needed and will definitely ask for Brian. Thanks so much!!
- Lee Kozas
Whitehouse Station, NJ
Our technician was Brian Hallock. Hs inspection of our door, springs, cables was very thorough and complete. He conducted himself in a professional manner during the repair, explained what needed to be done and answered questions simply. I was very pleased with the service.
- Rocco Panzarino
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Service Technician Team : Brian H
Somerset, NJ
I really liked Brian Hallock and appreciated his honesty in his assessment of our garage door and the fact that he didn't pressure me into replacing or repairing any parts prematurely.
- Jerry Pemoulie
Warren, NJ
The office is extremely professional. I called at 8:30 am and a technician was at our home by 11:00 am. I received communication when the technician would arrive as well as acall and text when he was on his way. Brian was our technician. He was very professional and would definitely recommend!
- Leslie
Wharton, NJ
Brian was on time, professional, friendly and he did a wonderful, awesome job. He explained everything that was wrong and what he was going to do. The price was just right for me, and when he finished once again he explained everything that he did and my door is working great. Thank you I am so happy Ximena Galvan
- Ximena Galvan
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Service Technician Team : Brian H
Hampton, NJ
One of my garage doors broke a spring. I called and Precision Door came the next day. Brian was very knowledgeable and did an excellent job on the repairs and replacement. I give him and your company a five star rating. I would not hesitate in recommending them.
- Frank Batisponi
Warren, NJ
Precision was very responsive to my request for service. They responded the same day of my call. Brian (service representative) was very knowledgeable and provided detailed explanations and solutions to my garage door problems. Brian was able to fix my issues in a few hours. I really appreciated their quick response and excellent service.
- Mike Monteleone
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Service Technician Team : Brian H
Warren, NJ
I called Precision because our garage door would not close. A technician was scheduled for the next morning. Brian H called me ahead of time to let me know he was coming, plus there is a link that shows you exactly where your technician is. Great customer care! Brian was very courteous and professional in explaining the different options. He did not push to sell the most expensive one. He completed all work on time and showed what he did before leaving. Super happy with Brian H's work and the overall experience with Precision. Thank you!!!
- N Vitlin
Far Hills, NJ
Real simple. My garage door was not working correctly. It would go down and go right back up. That was the reason why I made the mistake to contact this company. Brian who came to my house told me my that my unit needed a new limit switch and also that the springs needed to be replaced. They quoted me a price of $811 for this work which took one hour at most For the record the limit switch costs about $20 on Amazon and the two springs etc coast about $30. This place fixed my problem but the total charges were excessive to say the least. My fault.
- Henry Bartoli
Good Morning Henry. We appreciate you having us out to your property to help assist you with your garage door. We understand that our prices are not the lowest, but we pride ourselves on fixing the door right the first time and using the highest quality products available. Someone from our management team will be reaching out to you to discuss your experience in more detail and ideally help come to a resolution.
As I mentioned before Brian did a very good job with the garage door fix. I give credit to Precision for reaching out to me after my review. They addressed my comments and resolved them to my full satisfaction. Give them a lot if credit for that.
Bernardsville, NJ
We needed to replace 3 garage door openers. Precision was able to send a representative quickly and gave us proposals at time of appointment. Brian Hallock was so professional and performed a detailed meticulous review of our issues. He gave us 2 proposals for our review. We were able to make our decision and book our next appointment for the installation immediately! Installation was a breeze. Precision is lucky to have this young man on their team!!
- Catherine Markee
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Service Technician Team : Brian H
Hopatcong, NJ
Brian called b4 he came and was on time. He introduced himself and inquired what my door problems were. We discussed repair options and cost. I made my decision and he told me how long it would take. He finished ahead of time, cleaned up all old parts and new parts packaging. We reset combos and tried door several times. Very pleased with Brian and his service. By the way he had a great hand shake.
- Bob Gadomski
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Service Technician Team : Brian H
Chester, NJ
Excellent technician.
- Bob Duffy
Budd Lake, NJ
When the Installer came to my house and looked at my Garage Door opener he said that it was prior to 1992 and he could not touch it and still charged me for the trip. If I had a company that would not work on equipment prior to a certain date, I would have the Individual who took the call and set up the appointment ask a simple question as to when the Door Opener was first Installed. When that person heard that the Door opener was installed in the 1980's they could have told me at that time that they could not work on my equipment. I think this Company does not ask the question so that when the repair person is on site they can try to upsell you a whole new Garage Door Opener for $699. I did not take that option and went to Lowes and bought a brand new opener for $179.00 and Installed it myself in about 4 Hrs.
- Kevin Ryan
Somerville, NJ
Friendly and knowledgeable
- Tony Specian
Bedminster, NJ
Brian was customer service oriented, answered all my questions. Offered his knowledge when appropriate, and did a great job.
- Richard Nelson
Basking Ridge, NJ
I am thrilled with my now working garage door. Your technician was wonderful explaining all the options and corresponding costs. Also reviewing operation and remotes. I’m now all set for the holidays and new year! Thx!
- Ellen Lewis
Bedminster, NJ
Please email my receipt For today’s service by Brian
- Wallace Vetri
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Service Technician Team : Brian H
Basking Ridge, NJ
Precision Overhead Garage Door Service installed a new overhead garage door for me in 2013. It has worked beautifully and has just started showing its age. I called Precision to have them replace the springs and do a general check-up. Brian Hallock came this morning and performed a thorough inspection of the system. He made some recommendations for other repairs, touch-ups, with which I agreed. Brian was prompt, personable and very tolerant of my noisy Golden Retriever mix who sang him song of her barks the whole time he was here. I highly recommend Precision Overhead Garage Door Services.
- Dorothy Ryan
Bedminster, NJ
Brian H was an exceptional service tech, assessed the entire system n relayed his findings thoroughly and easy to understand. Rebuilt old system and totally happy with it, will def use Precision when it comes to replace the motor…
- David M
Basking Ridge, NJ
Brian did excellent job, courteous and knowledgeable. Thanks Mike
- Mike Yelvigi
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Extreme rip-off. If I could give minus 5 stars I would. Technician arrived 2:10 pm. Technician was 10 minutes late for the 4 hour window. Site stated that the service charge would be waived if late. Technician spent more time on the inspection than replacing the springs. Technician was there a whole 40 minutes, left at 2:50 pm Technician Brian replaced two springs that could be purchased from Home depot for $35. There was a non itemized invoice for $500.07. It's a shame to take advantage of a Senior Citizen. You have no Idea what the parts charge or the labor charge was. I would love to have a job that paid $500 for less than an hour's work. I reached out to the company, and I was told the team leader was not available but would return the call. The next day the technician Brian called back not the team leader. I was not able to speak with him at that time.
- Bernard Kotchkowski