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Luke S

Luke S
Service Technician Team
Reviews: 180
Average: 4.98 stars
Background: 7/22/2016
Drug Test: 7/25/2016
Luke S has received 180 reviews, averaging 4.98 Stars:
1 2 3 4 5

Luke S's Bio:

Luke earned his high school diploma from Elmwood Park Memorial and his bachelor degree in science from Berkeley College. He loves traveling with his wife Kerri and is a father of two energetic boys, (Jacob & Jackson). His hobbies include volunteering at his local fire department, taking the boat/jet ski out on the clear water, fishing on the weekends, trail riding on his dirt bike/cruising on his street bike with his cousins and friends. Being the family mechanic, he has always been very talented working with his hands. He is committed on leaving a positive impact in the lives of others and will not quit until you are 100% satisfied.

Review:

Super fast response to my inquiry for help and technician was right on time and knew his stuff inside and out. Fixed my issue plus other courtesy maintenance. Very satisfied and impressed!

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Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

Luke was great!! He was courteous and professional. I called for service on Wednesday and our issues were resolved the next day!! We highly recommend Precision!!

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Luke S Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Luke S
Review:

Luke was excellent, timely and courteous - thank you!

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Luke S Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Luke S
Review:

Luke was excellent, he showed and clearly demonstrated want needed to be fixed. I would highly recommend Precision.

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Luke S Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Luke S
Review:

Technician did a fantastic job of balancing the doors with just the perfect amount of spring tension. Clearly has pride in his craft!

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A Response from: Doug

We're so glad Luke was able to help with your garage door spring issues. Spring tension is important to ensure your garage doors close fully and allow the opener to operate correctly, ultimately prolonging the life of your garage door system. Thank you for choosing Precision!

Luke S Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Luke S
Review:

Overall a great business from call to work performed. The only thing I wasn’t thrilled with is when the rollers were all serviced on my door with whatever lubricant is used, overspray gets all over. A towel used below or behind where the spray is being applied would be a nice gesture so it’s controlled on what it gets on. Other than that, no issues. Thanks

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A Response from: Doug

Thanks for the review, Michael! Customer satisfaction from the very first phone call to the garage door service is very important to us! Thank you for choosing Precision for your garage door needs!

Luke S Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Luke S
Review:

We purchased a new house, and seller gave us only one remote. Luke came to the house, provided a second remote, "tuned up" the door and changed the gasket. Very prompt, very knowledgeable, price was fair. I would hire them again.

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A Response from: Doug

Thanks for the review, Boyd! Congrats on the new house! Thanks for choosing Precision. We look forward to helping you with any future garage door needs.

Luke S Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Luke S
Review:

Luke was on time and very thorough. He fixed the problem quickly and made sure completed the yearly maintenance. I highly recommend Luke.

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A Response from: Doug

Thanks for the review, Maureen! Your time is important to us, so we make sure our techs are punctual and efficient. Thank you for choosing Precision Garage Door!

Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

New garage door. Previous customer. Our technician Luke was absolutely wonderful. He was extremely empathetic to our situation and made recommendations based on our specific needs. He went above and beyond to assist us including getting approval for several discounts and for installing a safety latch on our broken garage door so we can have piece of mind that no one can get into the garage until the new door arrives.. Luke is a great representative and credit to your company. I would highly recommend Luke.

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Luke S Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician Team : Luke S
Review:

Saw advertisement in "couponpak" and newspaper. Also,liked that weekend appointments were available. The service was for a garage door repair (torson spring broke). We were very pleased with the experience. Luke Stachura was very professional and did a great job.

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Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Luke S
Review:

Luke was fabulous! Thank you for all your help.

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Luke S Service Provided:
Garage Door Repair

Product:
Opener

Service Technician Team : Luke S
Review:

I choose Precision for my garage door issue for the first time due to their time flexibility which was very important to me since I work Monday to Friday. I also like that they keep you updated of your appointment when they are on their way, gave you an idea who they are sending to work with you and on top of that, they send me Luke who was very thorough and knowledgeable about his work. He make it easy for me to decide what I want and need done. I end up changing the motor and was happy with the results. I will use them again.

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Luke S Service Provided:
Garage Door Opener Install

Service Technician Team : Luke S
Review:

Very punctual and extremely courteous

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Luke S Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Luke S
Review:

pevious qood experience

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Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

Very satisfied with EVERY aspect of this repair I would recommend Precision to all

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Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Luke S
Review:

Luke showed up on time, was pleasant, knowledgeable and fixed the issue promptly. Very happy with his service!

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Luke S Service Provided:
Garage Door Opener Repair

Service Technician Team : Luke S
Review:

Got your info from Angie’s list. The install was done in a professional manner. Great job.

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Luke S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Luke S
Review:

The guys did a great job, they were very friendly, neat and attentive to details.

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Luke S Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Luke S
Review:

I love this company. I love their excellent communication -- from the first call I put in for an appointment to the text they send beforehand with information about my technician, and then the call I received with the exact time of arrival. I had something break that was under warranty and Luke took care of it right away. He knew what he was doing. Luke was so friendly and professional and I felt safe having him come to my home. I would highly recommend this company!

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Luke S Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Luke S
Review:

Luke was the guy who helped me to repair the track of the garage door. He got the job done so quickly and smoothly! Really beyond my expectations. I am very satisfied with his high quality work. 5 stars!

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Luke S Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Luke S
Review:

Luke determined the problem and immediately explained how he could resolve it. I had confidence in him. He worked efficiently and when I tested the garage door,it opened properly. Time will tell,if this was the correct solution. I give a 5 star rating.

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Luke S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Luke S
Review:

Great service! Great work! Highly recommend!

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Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

I really appreciated the ease of scheduling an appointment. Luke, the service technician, was very informative and professional. Seasonal pricing was also a bonus. I would highly recommend using Precision.

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Luke S Service Provided:
Garage Door Opener Repair

Service Technician Team : Luke S
Review:

5 Star service! Luke S. is a tremendous representative for Precision Door. He is extremely professional, respectful and customer focused. He explained what needed to be done and did his job and checked to see his work was 100% effective. Luke is a credit to himself, his family and his company. Precision, keep doing what you are doing! The coupon on the website was a huge plus for me to make the call. Thank you.

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Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

We called for service for the circuit board replacement. Matt D. was courteous, called & advised when coming. He replaced the circuit board & unfortunately made slight mistake after installed which effected the motor. He explained what happened & he did right by us and replaced the motor at no additional cost to us. Matt wanted to make sure we we were satisfied and happy with the solution. We were pleased and would use Precision again as well as recommend their services.

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Luke S Service Provided:
Garage Door Opener Repair

Service Technician Team : Luke S
Review:

The call to Precision Garage for service was handled by a professional staff member. The appointment was quick to secure and the technician name Luke was great in his knowledge of the company products. He was not pushy. He laid out your options patiencely waiting for you to make the decision BEST for you doing the service call. His work performance in completing the task at hand, New rollers, springs etc were well done. I did initially, purchase my door from Precision Garage and their service was, also great.

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Luke S Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Luke S
Review:

Today we had the pleasure of meeting our service tech, Luke S., who was courteous from the moment he called to let us know he was en route until he left. (I'll also note that our garage floor was probably cleaner after he left than when he arrived!) He clearly explained, and demonstrated what had happened to our cables and also provided additional detail regarding our spring (that had snapped) and the rollers on the door. Luke even got our door to close flat against the ground - something that hadn't been the case since we moved in. We purchased a package and are very happy to know we will now have a 10-year warranty. We hope we don't have to call again too soon but have confidence in knowing that our problem would be addressed in a timely, professional and friendly manner again. Thanks for a great job, Luke!

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Luke S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Luke S
Review:

Called at 7:30am to schedule an appt for a broken garage door spring, received a 2-6pm window for a same day appt. Luke called 25 minutes prior to arriving (2pm), gave me a rundown of the necessary work and pricing, and finished the entire job within 70 minutes. Door works so much better - one v. happy customer right here!

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Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Luke S
Review:

Great company. Luke responsive, on time and did great work. Would highly recommend using them.

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Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

Very prompt service. Just called this morning for a quote and Precision was able to schedule the job. Luke, the serviceman, was very courteous and knowledgeable and brought me up to speed with the mechanics of the belt drive opener. He helped me program the opener for each door. It's really a pleasure dealing with this company. This is my second experience and I highly recommend them.

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Luke S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Luke S
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Suite 9

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