I would recommend Precision Door Service to anyone. Tom was prompt, courteous, & professional. The sticker shock was a surprise, but I feel good about the installation and would recommend to family and friends. Thank you!

- Joe

Both gentlemen who installed new garage door for me were very timely & informative before leaving. Did a clean install & left the place spotless. I would highly recommend Precision Door Service to friends & family.

- Frank

Very friendly and informative.

- Donna Heskins

Good Job!

- Ed/Linda Guarino

Chris is an excellent representative for your company_ He is a keeper!!!

- Leon Dourgarian

Overall, happy with installation. Price caught me off guard, had no idea garage door systems were so expensive. Had to come back next day to tweak the installation as one side was not closing properly, but it was resolved. There is a slight hesitation/jerk when door first opens, but was assured that this is okay.

- Mark Mckinney

Mark, Thank you for your overall positive feedback. Thank you for taking our call and allowing my service manager to inspect the sticking door. I understand that he did in fact make the door work properly. I apologize for any inconvenience that you had. As we are all human beings, we do make mistakes and errors do occur, and that is unfortunate. Be assured that we take these reviews seriously and are formulating a training session for our technicians on issues similar to this that lead to callbacks. My service manager will ensure that issues like this do not occur.

Adam was great thank you.

- Rich Loverede

Brian did an excellent job for me today. I am very pleased with your company, based on my contact with him. I will recommend your services when the question comes up. Thank you very much.

- S. L.

Beautiful new system and made me realize how antiquated my old system was

- Gene Banas

I spent more money than I wanted but I am very happy with the results and your service.

- john locke

good quality, efficient service

- vince

The service and the internet e mail was great. The cost to repair a damaged spring was much more than expected. I feel that I did not need the full rebuild package. One cable broke and i expected to replace the cable and possibly the spring. I felt your service person was there to sell the complete package and not repair and replace the damaged parts.

- Charles Lindenauer

Mr. Lindenauer: We can make a door function by replacing a spring and cable and it will certainly be the cheapest way to fix a door. However, the spring on the other side of the door has stretched and contracted the same number of time as the broken spring. When we get approval to replace both springs we do so, because our experience has taught us that the other spring will break shortly thereafter. the springs are rated in cycles(1 up and 1 don equals a cycle0. We believe ultimately that you should make the final decision as to what service would fit you needs. We attempted to reach out to you to discuss this, please call at your earliest convenience to discuss this matter further. Thank you for your review. Management

It was a pleasure to have Kenny's service .... My compilments he was clean cut courteous excellent technician.There should be more people in this world as pleasant and capable as Kenny!

- Catherine Vackson

Excellent Job done!

- John Sullivan

Informative, skilled, personable, job accomplished as needed w/o pressure to do more given relocating. Quite impressed.

- Charles Brienza

Kenny was very polite and knowledgable.

- Ingrid

My technician was extremely prompt, helpful and understanding when the problem turned out to be more or less nothing. I would definitely use you again

- Susan Searles

Full repair was made within a reasonable time. The technician was knowledgeable, thorough and informative.

- barbara irianne

Bob Z was extremely professional and efficient. I was very impressed.

- Jennifer

Tim was punctual, friendly, and knowledgeable. PDS charges more than the "big box stores," but their excellent staff makes it worth the premium. I had a billing dispute with the company, but they resolved it to my satisfaction.

- Rick Schluter

Tom was very proffesional.I would give him a 4.I had called for a garage door repair for a door that closed but was uneven at the bottom. He advised that the existing springs needed to be replaced. My only concern is the cost for the rebuild. $XX for the service call, $XXX for the rebuild. Seem high for a repair. I Did not expect to spend that much for a repair.

- Louis Palma

Louis, Thank you for your comments. When determining the cost of repairs I evaluate the following: â?¢We expend a considerable amount of effort selecting, vetting and training technicians to be employed by Precision and ultimately show up to your garage. In creating Tom's training class I reviewed over 500 resume's, phone interviewed 50 prospects, personally interviewed 18 individuals offered 8 positions, only four of which passed both the drug screen and criminal background check. Only 3 finished the training class. â?¢We train our technicians. Our technicians spend over three months in both hands on technical and classroom training as well as ride time in trucks with our senior technicians before they are allowed on the road. Training is constant and is overseen by my full time service manager. â?¢We have perfected our service truck inventory. My rolling stock is second to none in our industry. We show up with a fully stocked truck prepared to fix your issue the same day. This prevents you from having to take another day off from work. â?¢WARRANTY: on a full priced rebuild we warranty all parts for life, for as long as you live in the house. â?¢To retain key service personnel and minimize employee turnover we offer healthcare, 401K and a Sec 125 Cafeteria plan, most of our competitors do not. Lastly, while not significant to most, it is my responsibility to my 35 employees and their families to price our work to ensure that we stay in business and have the financial strength to ensure our longevity.

TECHNICIAN ARRIVED WELL WITHIN TIME FRAME WAS MOST COURTEOUS AND WOULD NOT HESITATE TO CALL AGAIN

- DOROTHY MAYURNIK

The service guy who came to our house (Tim Rainey) was excellent in explaining to us all the different options we have. Also, he seems to be a very nice guy and that we can trust him to do work in our house.

- Cecile Santos

VERY PLEASED WITH THE JOB

- JOAN KAMOVITCH

Quick to get an appointment. Service call due to the door sticking. New rollers were put in. Did not take much time. The Tech was fine. New garage opener was put in last year by this organization. The only negative was I had to call for this opportunity to write a review. I never received an e-mail and the tech told me I would. It was not his fault.

- Doreen

The installation and repair are efficient.

- Patrick Leung

I thought that the diagnosis was performed professionally and the work done was to my liking, however I think I paid more for the lifetime warranty than for the current parts and labor that went into the work performed. It was a pricey fix, but needed it done. 5 stars if there was a more competitive price.

- Michael

Brian S was the technician, and did a good job of explaining the repair and the benefits of the new parts. Thank You for your prompt service.

- Lou

Brian was very courteous, very informative and he did a great job. I will give him 4 stars.

- Susan

Technician

- Myrtle Hooley