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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 9257 reviews, averaging 5.00 Stars:
Linden, NJ
Product:
Hillsborough, NJ
Liz Prieto is the property owner. Richard Cash and Craig Ross are the tenants. Brandon is the best!! He was here in July to replace rollers/cables/springs and we were 100% happy with the service he provided. When we had a problem with the system that actually pulls the door open (sprocket broke, chain drooped), we called and requested Brandon. Once again, he was super friendly, efficient and explained the different options we had. This guy rocks and I'd recommend him to anyone that needs garage opener repairs or installation.
- liz prieto
Product:
Byram, NJ
Arrived in a timely fashion, looked over job needed additional rail for high door managed to locate one near by got job done in a timely fashion. Professional, polite, and clean Good job over all
- John
Product:
Short Hills, NJ
Justin did a wonderful job. He sold me on more than I initially wanted, but did a great job. With a "rebuild", my 50 years old garage door is as good as new. Justin had a great disposition, was courteous, and honest. I would highly recommend this place if you have a garage door problem.
- bill burns
Mr Burns, Thank you for the endorsement. Its amazing how a 50 year old door can be made to work better then new. Your review is noted about Justin and appreciated. Doug
Product:
Saddle River, NJ
Technicians were extremely professional and I am pleased with their service. I will recommend Precision to others.(Shared Review)
- jomon kalarickal
Product:
Saddle River, NJ
Technicians were extremely professional and I am pleased with their service. I will recommend Precision to others.(Shared Review)
- jomon kalarickal
Product:
Pompton Plains, NJ
Brandon arrived on time and his work was terrific. We Felt very comfortable having him in our home and I felt I knew him for a long time...Great kid!!!
- Jon and Roe Schenck
Product:
Pompton Plains, NJ
"Ron" was very professional. He reviewed what needed to be done and suggested what he thought should be done. Service was done professionally and reviewed what repair he did. Ron answered all questions I had.
- Dalores Farrelly
Product:
Kinnelon, NJ
After a very unpleasant experience with the previous tech, Brandon was a breath of fresh air!
- Tom Cote
Product:
Fort Lee, NJ
Glen Gualtieri asked us to provide some feedback in regard to our new Precision garage doors. We think that the whole process from buying our garage door to installation and was excellent! Very professional and knowledgeable sales and installation professionals and we were completely comfortable with the entire process. Everyone took time to explain the quality of the door, door opener and how the installation was made. We are usually very skeptical but we were comfortable immediately with Precision. The installation was excellent with a very experienced professional installing our new garage door. (Shared Review)
- M Justusson
Product:
Fort Lee, NJ
Glen Gualtieri asked us to provide some feedback in regard to our new Precision garage doors. We think that the whole process from buying our garage door to installation and was excellent! Very professional and knowledgeable sales and installation professionals and we were completely comfortable with the entire process. Everyone took time to explain the quality of the door, door opener and how the installation was made. We are usually very skeptical but we were comfortable immediately with Precision. The installation was excellent with a very experienced professional installing our new garage door. (Shared Review)
- M Justusson
Product:
West Orange, NJ
We got the info for Precision from an internet search and today we had a full rebuild package on our garage door. Ron A was our repairman and was extremely professional and very nice. He related to us personally and was not pushy about what we should do regarding the repair of the door. We're grateful that someone was able to come out to us so quickly and are very happy with our results!
- james and kristy gray
Product:
Hasbrouck Heights, NJ
I had service for the second time in 9 years and Precision is still a great company to do business with. Anthony was the technician this time and my wife and I found him friendly, courteous, knowledgeable and extremely efficient. I would trust Precision with any work and advice they would give me concerning my garage doors including repair and replacement.
- Carmen Delsole
Thanks Carmen. We just hit our 12th year so were happy you still use us. Doug
Product:
Ridgewood, NJ
Marc S & Ron A were very professional and polite. They arrived promptly. They patiently explained the procedure, cost, product differences, and recommendation. They worked with us to ensure our satisfaction. They represented the company well. The call center office was also quite pleasant to deal with. The follow up is impressive. The LiftMaster product appears to be solid and well made. Your company is a good model for other service oriented companies. You definitely earned our respect and trust. Happy to recommend you to family & friends. Great job overall!
- bob liwanag
Thanks Bob for your confidence
Product:
Paramus, NJ
Ron was very punctual and professional.
- Andrea Guidetti
Thank you Andrea. Your feedback about our employees helps us understand how we are doing. Each employee is graded on customer satisfaction and fixing right the first time so you dont have recurring problems. Doug
Product:
Morris Plains, NJ
I chose Precision Garage Door Openers because in the yellow page ad.it said that they are certified technician and when my technician Tim came he was very friendly and he knew alot more about garage doors than other garage door repair men.I tell everybody I know Precision is the best garage door service in the business!
- Lorraine Di bella
Wow Lorraine, You should come to work for us. Most people have no idea what it takes to be a certified technician. In fact many of our competitors say the same words but they have no meaning. If you look at our website you will find out each employee is drug and backround checked. Home owners don't realize how important that is in this industry. Think about it. The garage door tech can program a new remote in seconds. Thank you for the kind words.
Product:
Allendale, NJ
Great Tech and Great work Thank You
- Ann Warren
Product:
Hackettstown, NJ
Fast and reliable service. Technician identified the issue, made helpful suggestions without any pressure to buy. Fixed the problem quickly and effectively. Highly professional and quality service.
- blane harrison
Product:
Sparta, NJ
Great Job! Professional, Diagnosed problem, Gave estimate, did work immediatly, Fast, organized and Final price was same as estimate. Ron A. and Justin B. installed new opener, and did rebuild on springs, pullies, rollers and cables. Highly recommand.
- michael stein
Thanks Michael for the review. Ron and Justin are two of our new techs who we are excited to have working on our staff.
Product:
Butler, NJ
I wanted to share the experience I had with Precision. A friend highly recommended your company. I received a call back from Vince D. He was very helpful on the phone. I was a nervous wreck thinking new doors were really going to put us in some debt. Vince eased my mind. He came here and explained the whole process and showed me samples. Very patiently he answered all my questions. You installers were were kind and I must say I was impressed that Vince popped by to check on the installation as he said he would. Its nice to work with someone like Vince being I have had alot of work done within my home in the last year and I have dealt with some pushy rude people. Vince and your company made our family very happy, we love the new doors, they look great and work great. Thank you Deanna (Shared Review)
- Deanna
Product:
Butler, NJ
I wanted to share the experience I had with Precision. A friend highly recommended your company. I received a call back from Vince D. He was very helpful on the phone. I was a nervous wreck thinking new doors were really going to put us in some debt. Vince eased my mind. He came here and explained the whole process and showed me samples. Very patiently he answered all my questions. You installers were were kind and I must say I was impressed that Vince popped by to check on the installation as he said he would. Its nice to work with someone like Vince being I have had alot of work done within my home in the last year and I have dealt with some pushy rude people. Vince and your company made our family very happy, we love the new doors, they look great and work great. Thank you Deanna (Shared Review)
- Deanna
Product:
Butler, NJ
I wanted to share the experience I had with Precision. A friend highly recommended your company. I received a call back from Vince D. He was very helpful on the phone. I was a nervous wreck thinking new doors were really going to put us in some debt. Vince eased my mind. He came here and explained the whole process and showed me samples. Very patiently he answered all my questions. You installers were were kind and I must say I was impressed that Vince popped by to check on the installation as he said he would. Its nice to work with someone like Vince being I have had alot of work done within my home in the last year and I have dealt with some pushy rude people. Vince and your company made our family very happy, we love the new doors, they look great and work great. Thank you Deanna (Shared Review)
- Deanna
Product:
Hopatcong, NJ
I have used Precision before and I am as pleased now as I was then. Without a question this is a 5 star company. Tim, my technician was wonderful. I would highly recommend Precision.
- Jackie Colson
Thank you Jackie. It means alot to have customers say that.
Product:
Califon, NJ
Everything was fine except a gm truck came.
- mike mcdede
Glad everythin ent well. Guess you are a Ford guy. We have a mix in our fleet, but had some issues with our Ford 6.0 Diesels.
Product:
Riverdale, NJ
the coupon received in thevalue pak mailer. yes. your service technician replaced the cable,springs and rollers on the garage door opening system. his name was bob and he would get 5 stars for hisability toexplain the problems and the best way to repair the problem.he has excellent communication skills.
- Robert Pieloch
Product:
Morris Plains, NJ
Thorough and clear explanation of work to be done with pricing was provided ahead of proficient installation.
- Leonard dell
Product:
Caldwell, NJ
Dave was the technician who came to my house to repair my garage door. I had purchased the door from your company with a lifetime warranty for the sole purpose of not having to worry about problems. When Dave looked at the door he knew the problem and was able to take care of it in less than 30 min. It was making noise and he showed me cable was fraying and pully was not working right. I was very pleased with Dave and his workmenship.
- michael berwald
Product:
Park Ridge, NJ
First time I have used your firm. Call was timely and Dave completed the job in a professional manner. Thank you.
- Richard Hoyt
Product:
Short Hills, NJ
The Technician was so nice and helpful. He installed new remotes, added a keypad, and reset four cars to sync with the new remotes. He showed me how to sync everything for the car that wasn't home (as well as for the car with a dead battery). He came when you said he would and he called first to say he was on the way. Great job, would definitely use you again and would be happy to recommend your company!
- Leah Kronthal
Product:
Mountainside, NJ
First technician did not have correct parts. Brandon the second technician did come with the correct parts.
- Anthony Vignola
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
I am writing to you as a response to the service I recently received from your company on Friday, December 16, 2011. Unfortunately, there was no response card in the folder I received from the technician upon completion of the needed repairs. LAck of the card not only delayed my response, but I was unsure as to where I should mail this letter. I am happy to say that the entire service was excellent from start to finish. The telephone operator who took the original call was pleasant and efficient. The service technician (Tim) was scheduled to arrive in mid-afternoon. I was pleasantly surprised to receive his call telling me he could be to my home before 11 A.M. Upon arrival, he too was pleasant and personable. It was easy to see that he was experienced and knowledgeable-not only in door repair but also in how to interact with customers. He waited patiently while I called my husband to discuss what needed to be done and the cost of the work. He also clearly explained any available discounts, (AAA), and methods of payment. Most of all, Tim did not try to pressure us into any parts that we did not want or need to complete our job. (We did feel the price was quite high at $1,188.36, but we felt we got a good product and fast service for the necessary repair and replacement. The price might be the only drawback in recommending the company to friends and relatives for whom the price might be too high). Upon my approval to begin replacement of the door opener and its' accompanying hardware, Tim went to work immediately and had the job completed in a little over 90 minutes. When the job was finished, I was highly satisfied with the job (as was my husband when he returned home from work that evening). As promised, we received a fully itemized bill of all parts and labor as well as a complete explanation of the warrantees. To say the least we are highly satisfied. Should we need your services again in the future, we will not hesitate to call you.
- Katherine Borst