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Alan R

Alan R
Service Technician Team
Reviews: 46
Average: 4.87 stars
Background: 10/2/2020
Drug Test: 12/8/2020
Alan R has received 46 reviews, averaging 4.87 Stars:
1 2 3 4 5

Alan R's Bio:

Alan was born and raised in Pompton Plains. After graduating from Pequannock Township high school, he got a job at Precision. Alan loves to collect and sell high end sneakers. He enjoys time outside and at the gym. When he's not working or working out, Alan likes to play golf and soccer! His favorite teams are Real Madrid and Chelsea.

Review:

We are happy with the service. So far everything is working well. The technician arrived on time and thoughtfully called ahead to let us know that he was on the way.

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Alan R Service Provided:
Garage Door Opener Repair

Service Technician Team : Alan R
Review:

On time and very professional technician

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Alan R Service Provided:
Garage Door Opener Repair

Service Technician Team : Alan R
Review:

Professional, efficient, knowledgeable and courteous service.

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Alan R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Alan R
Review:

Alan was very knowledgeable and neat. It was a pleasure to watch a professional due the job

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Alan R Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Alan R
Review:

Alan Ramirez did a fantastic job. Very quick and great at explaining maintenance of our coil springs, garage door and tracks

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Alan R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Alan R
Review:

I needed my garage door bottom seal replaced. It was easy to make the appointment. The technician did a great job, was on time, professional, polite and knowledgeable. They also replaced my garage door opener a few years ago. I would definitely recommend this company and use them again.

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Alan R Service Provided:
Garage Door Repair

Service Technician Team : Alan R
Review:

Excellent service. Courteous, professional, and responsive. Will use them again in the future.

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Alan R Service Provided:
Garage Door Opener Repair

Service Technician Team : Alan R
Review:

Very happy with the prompt response and Alan was great. I booked the appointment online late Sunday night and Alan was at my house the next day at noon. We needed a new motor and springs, in a couple of hours he was finished and set up remotes, keypad and garage app. He was friendly and informative. I would recommend Precision and Alan for any garage issues. Thank you- Lisa

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Alan R Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Alan R
Review:

Alan Ramirez was one of the nicest, friendliest and knowledgeable technicians I have ever met with precision door. He took care of the issue immediately, and also checked to see that the rest of the garage door assembly was a good shape. I want to thank you Ellen for a job well done. And I hope position is able to hire people like you who do such a wonderful job and do it right the first time. Thank you.

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Alan R Service Provided:
Garage Door Opener Repair

Service Technician Team : Alan R
Review:

We scheduled an appointment this morning and got one for the afternoon. We got confirmation by text and email. Alan, the repair man, called 30 minutes before arriving (at the beginning of the appointment window) and we hot another confirmation. Alan was great. He diagnosed the problem and was able to fix it right away. In addition he let us know about issues that were going to occur in the near future so that we could choose to repair them now or later. He was pleasant and respectful. I would highly recommend this company. I would definitely use them again.

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Alan R Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Alan R
Review:

Fantastic, quick service. Technician was great. Answered all my questions!!!!’

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Alan R Service Provided:
Garage Door Opener Repair

Service Technician Team : Alan R
Review:

Completely satisfied with the work and the gentleman that did it. First of all my garage door broke on a Sunday and I called and they had someone here in 40 minutes. So pleased with the work and he explained all the options I had to fix it. Thank you and I'd recommend them to everyone.

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Alan R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Alan R
Review:

Alan arrived on time, repaired all, and was very professional! Could not ask for more!

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Alan R Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Alan R
Review:

Amazing and professional. Took care of what I needed and installed a new key pad for me as well. Would use them again!!

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Alan R Service Provided:
Garage Door Repair

Service Technician Team : Alan R
Review:

My technician arrived on time. His qualifications were sent to me before he came. Our problem was immediately solved!! Only after I asked for him to check out a few things while he was here, he was able to suggest what might go wrong in a little while. I then opted to add an additional new battery, knowing full well it would add to the ost of service. The fact that he was able to make that decision was extremely comforting.

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Alan R Service Provided:
Garage Door Opener Repair

Service Technician Team : Alan R
Review:

One of the wheels of my garage door came off the track when my wife back the car out and tapped the door after she left the trunk opened. There was little damage to the door and when popping the wheel back into the track the garage door worked fine. The service man slightly widened the track and put the wheel back on the track. We were charged $69 for the visit and $184.77 for five minutes of labor. This was outrageous. So I am not satisfied and disappointed with your company. This is not the first time this happened. A few years ago a manager from your company visited my home after work was done and adjusted the bill because of a similar problem. I might have to start looking around for more reasonable rates. Total cost for this minor repair $253.77

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Alan R Service Provided:
Garage Door Repair

Service Technician Team : Alan R
Review:

Alan came promptly to my home in spite of the difficulty of getting to me cus my road is being torn up to fix some water lines. He was professional and, since he solved the problem in no time, didn’t even charge me for the service call. And, an added plus was my ability to track his truck right up to my home in real time!

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Alan R Service Provided:
Garage Door Repair

Service Technician Team : Alan R
Review:

Very reliable company. Alan was very nice and efficient. He set up a new garage door system for me and I am very satisfied with the work performed.

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Alan R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Alan R
Review:

Great service.

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Alan R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Alan R
Review:

I looked for a garage door company on the internet and Precision had great user ratings and comments so I went to them. I was very happy with the work they did. They were great in problem solving and understood what my objective was and didn’t try to oversell me. They replaced two door openers and rusted wheels and brackets. If I ever need to service or need to replace the doors I will go to them. Great job.

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Alan R Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Alan R
Review:

What a pleasure doing business with. Reliable, knowledgeable, and explained all my options.

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Alan R Service Provided:
Garage Door Repair

Service Technician Team : Alan R
Review:

Alan was very professional and courteous. Texted and called when he was on his way, and explained everything in a nice and friendly manner. Would definitely recommend for any garage door needs.

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Alan R Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Alan R
Review:

Very good service but very expensive

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Alan R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Alan R
Review:

Alex was great

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Alan R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Alan R
Review:

Alan came out to our home today and was great. Highly recommended. He was knowledgeable, honest and friendly! In the future we would definitely call Precision and request Alan! Thanks for your help.

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Alan R Service Provided:
Garage Door Repair

Service Technician Team : Alan R
Review:

Alan was excellent. Great to deal with. Great honest approach for service.

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Alan R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Alan R
Review:

Our experience with Precision is one of the best experiences we've ever had with a contractor. From the patience of the customer service rep who scheduled us to the expertise of the installer, we cannot recommend Precision enough. Communication, capability, affordability and warranty (!!) are all part of the deal. Precision sent a photo and bio of installer with an ETA in advance of arrival so we knew who to expect. All vendors should do this. Their expert Alan arrived on time, provided a reasonable estimate of work and completed the job (on both a new belt opener install and an old chain opener repair) as promised. We are so pleased with our now fully functional garage that we'll not only return for service but we happily recommend Precision to friends and family. Thank you, Precision!

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Alan R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Alan R
Review:

Alan did a wonderful job inspecting and fixing the issue with the door. Precisions has an excellent system for those concerned with security - I get an SMS message when the technician is starting to leave for my house along with a picture of the tech which is nice. Everything is always done well - never had a problem with Precision and I would highly recommend them.

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Alan R Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Alan R
Review:

Such great, prompt and courteous service beginning with making the appointment! We thought the damage was a lot worse then it was but Alan was able to fix it with no issues. He is very professional and knowledgeable. Did a full inspection and made sure multiple times before leaving everything was working. I’d fully recommend him and the service!

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Alan R Service Provided:
Garage Door Repair

Service Technician Team : Alan R
Review:

Great job done quickly. All work explained thoroughly and completed as stated. Would definitely use Precision again.

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Alan R Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Alan R
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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921
Precision Garage Door Service of Bergen County
Office: (201) 564-4738
27 Madison Ave.
Suite 010

Paramus, NJ 07652