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Tommy S

Tommy S
Service Technician Team
Reviews: 117
Average: 4.98 stars
Background: 4/22/2019
Drug Test: 4/23/2019
Tommy S has received 117 reviews, averaging 4.98 Stars:
1 2 3 4 5

Tommy S's Bio:

Tommy is a graduate of Pequannock Twp High School. He enjoys playing golf, basketball, and spending time with his daughter, family, and friends. In his free time, he volunteers as a traveling basketball coach. His favorite sports teams are the NY Knicks, Giants, and Mets.

Review:

We have an older, heavy (400lb) 2-car garage door. We had it serviced a few years ago by someone else but it still made a lot of noise and didn't run smoothly. So after reading quite a few reviews we decided to call Precision...and we're so glad we did. Tommy came out, all masked up, and inspected everything and showed us where the cables were off track and showed us how out of balance the door was. He set to work replacing all the hardware (cables, rollers, springs) and a few hours later we had a well balanced smoothly running garage door. And the final price was even lower than his initial estimate! Excellent service. Highly recommend them.

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A Response from: Doug

Thank you so much for leaving such a wonderful review, Kevin! Reviews like this help homeowners (like you) find Precision Garage Door and know we're a name you can trust! We know the headache a noisy garage door can cause so we're glad Tommy was able to help solve that issue for you! Thank you for choosing Precision!

Tommy S Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Tommy S
Review:

I'd give Precision ten stars if that were an option. An operating cable on one of our heavy, 28-year-old wood garage doors broke and took a spring and an eye bolt with it. After our home warranty company assigned some fly-by-night contractor who wouldn't even answer the phone (and had terrible reviews), I gave up and called Precision based on their stellar reviews so we could get the broken door fixed and the cables on the other two doors replaced proactively. That was undoubtedly the right call. The tech, Tommy, showed up on time. He was awesome - endlessly courteous, professional, and forthright. The chain on one of our openers has been sagging and noisy (and getting worse), so I've been planning to replace it. Tommy actually spotted the issue the instant he walked in the garage and showed me the source of the problem. I decided to go ahead with replacement with a new Liftmaster WLED and couldn't be happier. Doing any of this myself would've taken an entire Saturday. He knocked it out in about two hours and the work is flawless. We're doing new doors and the other two openers next spring, and we will undoubtedly use Precision (and hopefully Tommy). It's rare to find a contractor these days that makes such a positive impression. Keep up the great work.

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A Response from: Doug

Wow Andrew! We'd give this review 10 stars if we could! All of our technicians are proudly employed by Precision, so you'll always have someone answer your call. We think Tommy is pretty awesome too, and we're glad he was able to help you out! Enjoy that WLED motor. We look forward to working with you next spring for the garage door replacements and new motors! Thank you for choosing Precision Garage Door!

Tommy S Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Service Technician Team : Tommy S
Review:

The technician was extremely concerned after several inspections of my garage door indicated that repair was not a consideration. The area was examined several times for possibilities to correct the problem, but the recommendation remained unchanged.

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

Thomas was a very nice young man, friendly and professional. He very efficiently took care of the problem. Very satisfied with the service.

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

Tommy was excellent from beginning to end!

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

My technician was wonderful. He was extremely knowledgeable, and did a great job of fixing the problems I was having with my doors. He was also a very nice guy, and throughly answered all my questions. He is an asset to your company. Eileen S.

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Tommy S Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Tommy S
Review:

Door needed to be lubricated and adjusted as it wasn’t rolling smoothly. Tommy did a fabulous job fixing it. He is thorough, knowledgeable and friendly. I very much appreciated his attention to detail.

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Tommy S Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Tommy S
Review:

INCREDIBLE SERVICE!! FAST! EFFICIENT AND PROFESSIONAL I WOULD HIGHLY RECOMMEND PRECISION AND TOMMY SPECIFICALLY FOR ANY GARAGE DOOR SERVICE NEEDS. THEY SHOWED UP EARLY AND WITH ALL PROTECTIVE GEAR AND SUPPLIES NEEDED TO HANDLE THE REPAIR NEEDED IN RECORD TIME

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Tommy S Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Tommy S
Review:

We have total confidence and appreciation for the high quality service provided by Precision representatives. Our experience over the many years of service provided by your team has been outstanding. Today was a typical professional service call much appreciated. We have recommended your service team on several occasions to our neighbors and would not hesitate to do such in the future. Thank you!

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Tommy S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Tommy S
Review:

Tommy Tech was GREAT, he was on time and offered cost saving options to choose from. Very knowledgable. I would give him a big raise if he worked for me!!!

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Tommy S Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Tommy S
Review:

Fast friendly & perfectly repaired

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

We were extremely satisfied with your service. Tommy was fantastic, super personable and very professional. He did a full inspection and presented two options, one of which was replacing the motor which is what we went with. He was able to perform a full install in an hour, walked me through the nuances of the new equipment and cleaned up after his work. He made the experience for us, highly appreciative of his service!

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Tommy S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Tommy S
Review:

Superb service and friendly technician. Very thorough explanations. Very very happy that I chose Precision!!

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Tommy S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Tommy S
Review:

Very reliable and professional, great response time. Thank you!

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Tommy S Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Tommy S
Review:

Professional, personable and helpful/knowledgeable.

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Tommy S Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Tommy S
Review:

The technician arrived on and provided courteous service.

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Tommy S Service Provided:
Garage Door Opener Repair

Service Technician Team : Tommy S
Review:

Tom was great. On time, friendly, ready to work. Explained his quote and the work that needed to be done. He was fixing some really old stuff and had to do a lot of work but was done in around an hour. Great job.

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

Everything went very smoothly from our initial inquiry requesting service, until the time our tech left after completing the repairs. Our tech was very professional and friendly. He did a great job. And response after our initial request was very fast! We would recommend your company highly.

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

Service representative was very professional.T. Sackmann did an outstanding job. Courteous, explained what needed to be repaired and why. Before leaving made sure garage door opened and closed properly. Made sure all materials were picked up off ground . Excellent job!

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

Great service! Technician (Thomas Sackmann) was professional, courteous and knowledgeable. The process for letting a customer know which tech is coming to the service call was great. I would highly recommend your services.

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Tommy S Service Provided:
Garage Door Opener Repair

Service Technician Team : Tommy S
Review:

Weekend service; Livingston area; have seen your service trucks in my area. Tom was professional, personable, timely, and efficient. He installed a new motor, new springs and cables, new touch pads and explained everything clearly. Especially made sure that everything was in perfect working order before leaving.

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Tommy S Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Tommy S
Review:

Precision Door is amazing. We called and they were there the next day. Technician was courteous, neat and thorough. I would recommend to anyone.

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Tommy S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Tommy S
Review:

Tommy was very professional. And a very nice guy

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Tommy S Service Provided:
Garage Door Repair

Product:
Cables

Service Technician Team : Tommy S
Review:

I get a lot of advertising from your company and at the same times I get advertising from Door To Door. I have used your company a total of 3 times now (each time $600 plus), although expensive I have been very satisfied with the work done and the technicians that did it, as well as the fast and prompt service. However, I find your advertising to be very misleading in a lot of ways. For example, who knew that the waiving of the service fee when the installation of a new garage door opener was done was considered a promotion and or discount, thereby disallowing me the $50.00 off coupon for any Liftmaster opener??!! The technician Tommy called the office and all they would give me was $25.00 not $50.00. It does not make sense Also, did I get the free trolley shield mentioned below? And what about the Senior Citizen Discount. Please be sure Owner Doug sees this review, otherwise I will call him as the email suggests. Thx.

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Tommy S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Tommy S
Review:

We used Precision a few years ago at a previous home and loved your service, so we came back. Your technician was excellent - patiently explained why belt is better than chain and he did an excellent job.

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Tommy S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Tommy S
Review:

everything very well explained and two new belt drive garage door openers installed in a very timely and professional manner.

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Tommy S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Tommy S
Review:

On time professional

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Tommy S Service Provided:
Garage Door Opener Repair

Service Technician Team : Tommy S
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