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has received 10595 reviews, averaging 5.00 Stars:
Franklin, NJ
Dear Mrs. Pierce, Thank you for your kind review. Gaetano is a great technician and I am happy to hear he left another customer satisfied with his work. Our technicians provide our customers with options of repair so they can choose what they feel fits best for their situation. It looks like you chose an option with a lifetime warranty so you will never have to put another cent into your garage door hardware. We are happy you are satisfied with the end result.
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Roseland, NJ
Beyond excellent service. Brandon, technician, is knowledgeable, thorough, professional and efficiently diagnosed/offered options, and corrected the problem (new cables, rollers...). Can barely hear door opening! It was a pleasure meeting Brandon.
- Leslie Barrett
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Norwood, NJ
Everything was great !! Kevin B. ,the tech., was knowledgeable,through,and is a fine young man!! Thank You Kevin and Precison for a job well done.
- Jon Lawson
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Ramsey, NJ
Kevin was knowledgeable helpful, prompt and courteous. Good Man.
- Darrow
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Service Technician Team : Kevin S
Long Valley, NJ
I received a coupon from your company, and needing to fix my garage door, made an appt. I was impressed with the fact that your technicians are drug tested and that you perform background checks. The problem I was having was that whenever we lost power and I needed to get my car out of the garage, the door would not stay up when lifted manually! This problem is now fixed! The technician who did the work, Louis, was very professional and explained to me everything that had to be done. My only complaint is that I feel you are a bit 'pricey'! We never expected to spend as much as we did. But obviously, this is no reflection whatsoever on the tech.
- Arlene Ballenberg
Dear Mrs. Ballenberg, Thank you for taking the time to write a kind review. I am happy to hear Lou was able to resolve your problem. Precision provided you with a technician that has been drug and background checked as well as fully insured with workers comp, liability insurance, automobile insurance and an umberlla policy. Customers choose to use a company like us because of the quality of service as well as the piece of mind about the type of person, such as Lou that comes to your home.
Old Tappan, NJ
My wife and I were exceptionally satisfied with Brandon's knowledge and professionalism when care of our problem. He is a great asset
- Anthony Martignetti
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Flemington, NJ
I would give the level of service I received today a 5 on a 1-5 scale where 5 is the highest. I would rate the technician, Ron, that performed the service a 10 if you had one! Ron’s customer service skills and product knowledge is excellent. He worked quickly and efficiently and completed the job with professionalism. He answered all of our questions and left me feeling confident that we had chosen the right company for the job. I manage 16 employees for a pharamceutical company so I know and appreciate the value of competent employees. I have never used your company until today, so assuming the product we purchased performs as well as the employee who installed it, I will be happy to recommend your company to our friends and family who need garage door services in the future.
- Terri Ferrell
Florham Park, NJ
VERY professional. Technician was very helpful, informative and knowledgeable. Would definitely recommend the company.
- Steve Awerman
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Teaneck, NJ
Kevin arrived with in the time frame quoted. He was dressed neatly with the company name on his jacket. He was very polite. He reviewed the service order and started right to work. After he finished the tune up, he showed me what he had done. He offered helpful advice about the care of the garage door. This was our first time using Precision and it was a pleasant experience.
- Sharon Whitney
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Ramsey, NJ
Had an appointment between 8-12 and as promised, my technician called to say he was on his way and would be there soon. Not a minute later, my technician called back and asked if he could pick me up a cup of coffee or something! The customer service stayed that way throughout the entire visit. I would use these guys every time!
- Scott Corizzi
Succasunna, NJ
Excellent job service was on time and easy to solve price was fair
- john gebhauer
Madison, NJ
Good service, competitive price, excellent workmanship.
- Joe Barrett
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Sparta, NJ
Kevin the technician showed up on time and answered all my questions before proceeding. He was very professional, courteous and effective: problem solved! Thank you.
- Anthony Sehnaoui
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Clifton, NJ
We were very impressed with your salesman Greg - He was very professional, knowledgeable and personable. He gave us a very detailed proposal which we very much appreciated. He is an excellent representative of your company.
- Bob Silvestri
Ramsey, NJ
The prompt service was greatly appreciated as well as the call to let me know when the technician would arrive. The technician was professional as well as friendly and knowledgeable. He had no problem explaining all facets of the needed repair and other solutions to the problem. I was very pleased with this company from my first phone call to the repair.
- Judy Topf
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Mahwah, NJ
The technician was excellent. He explained everything involved in the garage door opener replacement . It was a very positive experience
- Bob Bakelaar
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Mendham, NJ
Kevin came out today and repaired a broken cable on my garage door. He called in advance to confirm the time of his arrival, he quickly diagnosed the problem and gave me a reasonable estimate for the repairs. He quickly made the repairs and was courteous throughout the process. I was very impressed with his service and professionalism.
- Richard Kahr
Hillsborough, NJ
I had James call me before coming over very professional knew what he was doing new what he was saying very polite excellent job help me with my repair I'm very happy and very satisfied I will recommend I'll give you a 5+ Thank you !
- Yolanda Rind
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Morristown, NJ
Very quick response to my call for assistance; explained all of the various options and pricing; and then ordered necessary parts and repaired springs. I was extremely pleased with the professionalism and work. I highly recommend Precision Garage Door
- John Nelson
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Wayne, NJ
I had a great experience--same day service, which was terrific. My technician, Brandon, was very knowledgeable, friendly and helpful. I got a whole new system for opening my garage that solved all the issues I was having, plus gave me some useful extras--all done quickly and professionally.
- Ilene S.
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Summit, NJ
5 stars Chris was prompt, friendly, knowledgeable and a fast worker. Nobody enjoys having things like this break, but he and the person answering my initial call made it as painless as possible. Chris was very service oriented and the work looked very cleanly done.
- Susan Klein
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Randolph, NJ
Dear Precision, I was given an appointment time of 4:00-8:00 pm and was told i would receive a call from the technician about 30 minutes before his arrival which freed me to continue with my daily activities. I received a call from Tim at 5:05 pm telling me he was on his way. He showed up at exactly 5:35. He was very courteous and professional. He asked what the problem was, and did a quick diagnosis. He made the necessary repairs and tested the safety features. He even gave me some preventative maintenance tips on how to keep both doors working properly and pointed out some future trouble spots. There was no hard sell for parts or accessories. I was very please with the experience i had with Precision and will recommend them to my co-workers and neighbors. Good job Tim and the rest of the Precision team!
- Joseph Santone
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Chester, NJ
I have used this garage door company over the last 10 years and never have any issues with them. The workmen are courteous, professional, clean up after themselves; a pleasure to have working with the garage needs. We had most recently a need for a new garage door opener. This service was performed along with safety checks on the garage door springs. Always a pleasure to have them do the work our garage needs.
- Hollie Hilzinger
Thank you whom ever you are
Whippany, NJ
Excellent service. Came the day I called on time. I had repair work done in the dead of winter. Mechanic was well mannered, knew his work and very professional. 5 Stars plus
- Jack Blind
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Summit, NJ
Great explanations of the problems and solutions.
- Joe Forrester
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Sparta, NJ
Brandon installed a remote quickly and efficiently. He then did the same for my daughter who lives across the street. Friendly prompt service. Five stars
- William Collini
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Service Technician Team : Kevin S
South Orange, NJ
5 stars. Thank you!
- Ruby Simmons
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Cedar Knolls, NJ
Kevin was an excellent rep. for Precision who was very informative, performed the garage door roller replacement and tune up service that I had prepaid for through Angies List. He gave good recommendations to restore the life of two 30 year old doors that hadn't been professionally serviced in 22 years. He gave me a lot of information and let me make the decisions regarding what I felt needed to be done at this time. He did excellent work.
- jacqueline yanez
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Hackettstown, NJ
Lou was a courteous worker and one who gave a clear presentation of the purchasing possibilities. He also was articulate in explaining the product. The product is not cheap, although it is impressive. My assumption is that your pricing is fairly typical for the market. Thank you for the expeditious reaction to my inquiry/need. Thank you.
- Paul Hisenkamp
Hackettstown, NJ
Called Precision after reading other reviews. Called on a Sunday and got an appointment the next day .The teninician Greg called 15mins before he was scheduled and alerted me to his visit. I live in Florida and told him to repair the door as best he could as it had failed an inspection report as my house is sold in NJ. He was absolutely great,giving me options for fixing the door and getting it operational to pass the inspection or repairing it so it was fully functional He called me several times with his observations during repair . Being out of state it was such an easy process and I told him how lovely it was to deal with such a professional team who went over and above to help me with this issue . Great job Precision
- Julie Criddle
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Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
This was the quickest service I think I have ever received. Called in the morning and the door was fixed that evening. The price was more than I expected but Gaetano explained what needed to be done and gave me more than one option. He was very pleasant, and got the job done quickly. I am totally satisfied with the end results. Thank you.
- Barbara Pierce