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about Precision Overhead Garage Door in:
Hamburg, NJ
Precision Overhead Garage Door of New Jerseyhas received 56 reviews, averaging 4.93 Stars:
Hamburg, NJ
Hamburg, NJ
Luke (Precision technician) was early on site - explained everything and understood the need for "budget friendly" repairs. He fixed it and told me everything he did ... without trying to "upsell" me on more than I need. I give Luke and Precision Overhead Garage Door Service a TEN star review!! The world could use more people like this in today's economy!! Thank you!!
- Ellen Barbara
Hamburg, NJ
This is the third time I have called Precision with an emergency. The office staff is excellent and reassuring. I received text confirmations for appointment, a call from the technician confirming his assignment, and another text that allows me to track my technicians location and ETA. The technician, Dave, was polite, informative and professional. Thank you!
- Linda O'connell
Hamburg, NJ
Luke was excellent he explained everything to me in detail . He really didn’t leave until I was satisfied with his work .. I’ll would recommend this company to everyone a little expensive but you get what you pay for !! Thank you !
- Nick Grotsky
Hamburg, NJ
I am most grateful for the exceptionally high quality of goods and services, and also for the equally exceptionally high quality of customer service. This morning, Doug had come to my home, graciously offering to begin to work earlier than had originally been scheduled. After having first addressed my most immediate concern, Doug had made carefully noted the unit, and the associated components, and then made recommendations, offering options. Doug installed my selection with alacrity and with the precision, I have come to know, and trust, as definitive with Precision Overhead Door. Kindest regards,
- Janice Cobb
Hamburg, NJ
Great customer service Explained what the problem was and reviewed options and cost Service tech called and arrived on time
- Maryann Szabo
Hamburg, NJ
Service person David Bryan was very efficent in his work. Very neat and dependable.
- Walter Nussberger
Product:
Service Technician Team : David B
Hamburg, NJ
The total experience was efficient, friendly, and totally satisfactory!!!!
- Douglas Moldoff
Hamburg, NJ
The spring on my garage door broke on Saturday 3/19 so I couldn't manually open the door. Many people recommended Precision. I called them immediately and Chris came out the following morning. He spent some time reviewing the problem and provided me with 3 possible repair solutions. Within an hour the garage door was repaired. A+ service!
- Richard Kell
Hamburg, NJ
As soon as John, the technician who had been assigned to my case had arrived at my home, I was immediately impressed by his promptness; I might have set my watch by the timing of this capable, industrious young man’s arrival. John set to work immediately, diagnosing my problem, apprising me as to the existence of several viable options, and, upon my selection, patiently explained every step of the installment process, as well as how to use my new 3/4 horse power garage, new remotes and WiFi configured system. I am, without reservation, a thoroughly delighted customer.
- Janice Cobb
Product:
Hamburg, NJ
Service was excellent from making appointment to job well done. My technician, Chris was courteous, friendly, knowledgeable and explained everything he was doing in detail to me. My garage door now works like new. I am so glad I called Precision on a recommendation from a neighbor.
- Eileen Lopresti
Hi Eileen! Thank you for leaving a review! We're so happy to hear that you were referred by a neighbor! Reviews like this and word of mouth help homeowners know Precision is a name you can trust for your garage door repair.
Hamburg, NJ
Fast, friendly and efficient service. I appreciated that my particular situation was explained to me clearly and I was given options. Very happy with my new set up
- Ana Liaci
Product:
Hamburg, NJ
Chris was wonderful to work with. Very knowledgeable, very friendly and quickly installed to garage door openers for us. Very impressed with our entire experience from calling to schedule to Chris installing.
- Matthew Lemonds
Product:
Hamburg, NJ
We purchased a new house, and seller gave us only one remote. Luke came to the house, provided a second remote, "tuned up" the door and changed the gasket. Very prompt, very knowledgeable, price was fair. I would hire them again.
- Boyd Cote
Thanks for the review, Boyd! Congrats on the new house! Thanks for choosing Precision. We look forward to helping you with any future garage door needs.
Hamburg, NJ
Excellent service! Great communication; appt was on time and options clearly explained. Brian did excellent work- thanks
- Kevin Rakowsky
Thanks for the review, Kevin! Brian is an excellent member of the Precision Team! Communicating arrival times and service options are important in making sure the customer is updated about what to expect. Thank you for choosing Precision for your garage door needs.
Hamburg, NJ
TK was phenomenal! On time, knowledgeable, articulate, and precisely precision. An employee who shows obvious pride in his company is a keeper for sure. We got everything set up and all is well. Not painful at all!
- Tricia Smith
Thanks for the review, Tricia! TK is a wonderful part of the Precision team and we think he's a keeper, too! Thank you for choosing Precision to install your LiftMaster garage door opener!
Hamburg, NJ
Ryan Patrick Murphy came to my home today to service my garage door. He was excellent. I found him to be extremely courteous, thorough and above all very honest. Please recognize him as a definite asset to your company because of these admirable attributes. I will personally ask for him next time I need your services. Thank you for sending him to my home.
- Pat McCarrick
Hamburg, NJ
Phil was great, arrived on time and quickly figured the problem with my door. Fixed it in a matter of minutes. I’m very pleased with the results
- Anna Shavulsky
Hamburg, NJ
Could not be more professional from start to finish. Constant communication, Bio and pic of technician, track arrival, professional appearance, demeanor and quality of work. Chris did a rebuild February of 2018. Could not be more pleased, was worth the cost. December 2018, "J" arm became detached from garage door, my fault. Chris had it repaired in 40 minutes. Included an overall inspection, repair and any necessary tweaking. No oversell or unnecessary repairs. Chris was recommended to us in April & I asked for him specifically in December.
- Mark Lusardi
Hamburg, NJ
Excellent service. Quick install and everything worked as promised.
- Larry Shatsoff
Product:
Hamburg, NJ
Precision Overhead Garage Door service was excellent. Chris K. was extremely professional, knowledgeable, neat,courteous & efficient. The price of homeownership is not cheap but the comfort of knowing that my home and family are safe and secure is priceless. If it comes to it, and you have neglected your garage, do the "rebuild." You will be happy you did.
- Mark L. (Hamburg)
Product:
Hamburg, NJ
Five stars from the start! The customer service was great. Luke's customer service was of the highest standard I have ever experienced. Luke called ahead before arrival AND established a pleasant demeanor during the call which put me at ease before his arrival. Luke's attention to detail allowed me to feel comfortable and confident with the results of his pre-inspection; which in turn I trusted his recommendations and am more than satisfied with the results. The repair left my garage door operating 10 times better than before. I will definitely recommend Precision Garage Door Ssrvice.
- Hazel
Product:
Service Technician Team : Luke S
Hamburg, NJ
By the time I hung up with the 800 number, who gave me an appointment for the following morning, the local tech called to say they can get here within the hour. I was thrilled not to have to worry about the garage door left open overnight. The young man arrived promptly, was courteous and took the time to explain the system. He even hauled away the old one and cleaned up after himself!
- Maria Bocsa
Hamburg, NJ
Came out a day early because they were schedule to come during a potential snowstorm - technician (Kevin) was courteous, professional, and efficient. He did a great job! Thank you!
- Kristen Henderson
Hamburg, NJ
We called Precision for a Service Call based on their location and ratings, because our Garage Door was opening and closing on its own and was also not responding to the remote or the safety eyes at the bottom of the door. The technician Rob quickly assessed and described the issues with our existing garage door and opener in a manner that was easy to understand. Once the problems were identified, we went over the options to solve the issues. It was determined that we needed a new door opener unit and belt mechanism, we also needed some other belts and spring safety cord replaced. It cost a bit more than we expected, but after being offered a slight break in price and weighing the options to determine that the replacement/upgrade would provide us with a better garage door opener with more features than the old unit, we decided to move forward and the work was completed quickly and thoroughly. We were then given very good instructions on how to use the new door opener, the new indoor and outdoor keypads and Rob also programmed our car to sync up with the new opener and explained how to set up the app to be able to control our garage door from our phones. Overall it was not inexpensive, but we definitely feel that we got a great value, quality products and excellent hands on service, as well as defined warrantees from the provider.
- Ashley Stachowski
Hamburg, NJ
I had springs, cables and opener for this serbice call. I had to call a second time to secure a bracket which came out of the ceiling that holds the opener in place. The initial technician was friendly and courteous.
- Linda Schmidt
Product:
Hamburg, NJ
Chris K was a very professional and knowledgeable technician. He called ahead of time to let me know when he was going to arrive, explained the issues with my old garage door motor and replaced it within an hour. At every step of the way, he clarified any concerns or questions I had regarding the garage door and the potential problems I might face in the future. I appreciated his candor and honesty. I highly recommend this company and am grateful for the service provided by Chris K.
- Colby Thompson
Hamburg, NJ
Service was great, it was nice to get my options without feeling pressure to purchase. Brian H was professional and I would reccomend him to anyone.
- Tom and marleen Seeley
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Service Technician Team : Brian H
Hamburg, NJ
Called for service on my garage door. Door was not closing properly. The technician was here within 45 minutes of my call. When he got here, he introduced himself and we went over what my problem was. He checked out the reason the door was not closing. He quickly discovered the problem, explained what it was and gave me a quick estimate. Asked if he should proceed, given permission, and repaired it within an hour. Door working great now. Thanks Ricky! ????
- Charles Veldran
Hamburg, NJ
I reached out to precision door service to evaluate several issues I had with my garage door. Vincent DiGerolamo responded to our home and accessed the problems we had with our garage door. Vincent was extremely professional,honest and friendly. I would recommend Vincent of precision door services to everyone if you were having problems with your garage door. Couldn't of had a better experience.. Thank you Vincent
- Door repair
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
James was very professional. He explained everything to me, giving me options. Would highly recommend.
- Debbie Rubino