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Kevin S

Kevin S
Service Technician Team
Reviews: 542
Average: 4.93 stars
Background: 6/21/2017
Drug Test: 7/11/2019
Kevin S has received 542 reviews, averaging 4.93 Stars:
1 2 3 4 5

Kevin S's Bio:

Kevin grew up in Pequannock and currently lives in town with his wife, two sons & two dogs. As a technician, he truly enjoys fixing garage doors and interacting with all of the homeowners he meets each day. He's obsessed with the NY Mets & NY Jets. He loves to watch sports and teach his toddler how to play them, too. In his free time, Kevin likes to spend time with his family and play golf and softball.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars - did a rebuild on two garage doors - great work - called a half an hour before he came. Came on time, explained the problem and solution options clearly, installed it all quickly and seemed very professional.

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Kevin S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I give you the worst review. If fix my garage door two weeks ago and it broke down again and you told me you could not come out immediately and my car is trapped in my garage and the schedule could not be adjusted to accommodate me

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A Response from: Doug

MS. Longarzo, We are so sorry we were not able to provide the 24 hr service you were looking for. Unfortunately due to the snow storm we got backed up on our schedule. Please accept my apology.

Kevin S Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I rate the installer a 5. He clearly explained my options, provided good guidance and cheerfully got down to work in the option I selected. I was really impressed when he got right to work, having the necessary parts on hand to do the work. All in all, I'm very happy with the service.

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Kevin S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called on a Friday afternoon and Kevin S arrived on Saturday. My garage door had come off the track and the guide wire had slipped off the pulley. It's a really old door. Kevin explained all of the possible solutions and I chose to have all the hardware replaced. Kevin was here for about an hour and when he left the door was operating very smoothly. I am extremely pleased with the service and with Kevin.

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Kevin S Service Provided:
Garage Door Repair

Product:
Cables

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks for a well done job. One concern is the garage door bangs loudly when it hits the ground.

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A Response from: Whitney

Dear Mr. Rice, Thanks for taking the time to review our company and mention your concerns. The door should not bang on the ground at all. I have looked into your situation and it appears we have set up a time to come fix the noise. If the problem is not resolved at this point please contact us directly at 888-616-9021. Best wishes, Whitney

Kevin S Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kevin was very professional. Explained options and made me feel comfortable with my decision. Thank you for the quick service especially during the cold/bad weather.

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Kevin S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the 2nd time I have used Precision and Kevin S was our technician both times. The company is responsive & Kevin is super friendly, easy to work with and very reliable!

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Kevin S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kevin S. called to let us know when to expect him. When he showed up he professionally discussed options to fix our problem. He then completed the job in less than an hour to our complete satisfaction. Well done.

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Kevin S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very satisfied with your technician Kevin S. He explained what we needed and the different items pricing plans. I would definitely recommend your business and also Kevin to any of my friends. We are very satisfied with your business and Kevin who is an asset to your company.

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Kevin S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Big Thanks to Kevin. He was very friendly and he did a great job explaining all my options for the garage repair. Very efficient and considerate. I will definitely ask for him next time.

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Kevin S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kevin called 1/2 hour before coming and arrived on time. He as very polite and knowledgeable.He quickly diagnosed the problem, reprogrammed the opener and replaced the defective keypad. I give Precision 5 stars and will recommend the company to friends.

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Kevin S Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I couldn't be more pleased. Kevin, the technician, arrived exactly at the estimated time, was pleasant and courteous and totally honest about the issues with my door. Kevin gave me several options to consider without absolutely no pressure. The repair took a fraction of the time I anticipated and the door is now working beautifully. No one likes to spend money on these kinds of things but I feel that my money was well spent in this case. I will certainly recommend Precision- and Kevin S in particular.

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Kevin S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was pleased with Kevin S's professionalism and expertise. He took the time to explain the problem and the suggested solutions. Kevin had a pleasant demeanor and was patient in answering any questions I had.

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Kevin S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good job quick and honest

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Kevin S Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was a little rough getting started with some confusion between the office and myself in what I needed and scheduling the install, but once manpower hit the site things were much different. Kevin my installer new exactly what I needed, we had to reschedule at that point but that was OK. Kevin came back when he said he would and I got a professionally installed opener at that point.

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A Response from: Doug

Dear Mr. Briggs, Thank you for the kind review. I am sorry about any office confusion that occurred. We do our best to get everything schedule flawlessly but unfortunately sometimes confusion happens. Kevin is a great technician and I expect nothing less than a professional, successful installation.

Kevin S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kevin, the technician, explained how everything works. He was very knowlegeable about the products and the workings of the system. He was efficient, personable and thorough. A pleasure to work with.

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Kevin S Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars!! Was on time and very knowledgable. Knew exactly what to do. He fixed the problem that day on both my garage doors. He was done in less than 2 hours. I will be using them again. Kevin S was 5 star. Thank you!

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Kevin S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service technician Kevin S. did an excellent job removing & replacing garage door opener. 5 stars

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Kevin S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I truly appreciated the easiness of arranging the appointment as well as the professionalism of the technician.

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Kevin S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kevin was knowledgeable helpful, prompt and courteous. Good Man.

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Kevin S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician who showed up was very courteous and helpful. Due to the problem, I did have to give him some assistance with the door. The cost was quite a bit more than I anticipated, I only needed springs replaced and it was over $500. I could live with the cost except, the repair was done the day before I left town so I did not have a chance to see it working. When I returned from my trip the door failed after only 3 uses. I am calling them back and we will see how tit goes.

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A Response from: Doug

Dear Mr. O'Keefe, Thank you for taking the time to review our company. I am glad you had a good experience with your technician, Kevin. I appreciate your frustration with the door malfunction. Thank you for your business. At this point I know we have been out and rectified the situation. So sorry for the problem.

Kevin S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kevin came out today and repaired a broken cable on my garage door. He called in advance to confirm the time of his arrival, he quickly diagnosed the problem and gave me a reasonable estimate for the repairs. He quickly made the repairs and was courteous throughout the process. I was very impressed with his service and professionalism.

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Kevin S Service Provided:
Garage Door Repair

Product:
Cables

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brandon installed a remote quickly and efficiently. He then did the same for my daughter who lives across the street. Friendly prompt service. Five stars

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Kevin S Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kevin did a great job outlining our options and performing a thorough repair in a timely manner. Great job, great service.

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Kevin S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kevin did a very good job

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Kevin S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, knowledgeable and quick. Thank you for the great service and capable technician. Thank you for the great service so close to the Christmas Holliday!

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Kevin S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kevin S. was on time, helpful and courteous!

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Kevin S Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and work well done.

-

Kevin S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent same day service! Bob was very knowledgeable and helpful. I would highly recommend for sales/service.

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Kevin S Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Kevin S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kevin S was awesome. He fixed our garage door in a half hour. He was knowledgeable and nice guy. We would use precision again !

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Kevin S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Kevin S
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