Garage Door Repair in Essex, NJ - Page 37

Dave Fischler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service, informative, explained carefully all steps, guarantees to be included in repair. Had no idea how expense this repair would entail. But do understand quality of replaced product and lifetime warranty/garantee included with replacement parts.

connie weedo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott was on time, knowledgeable, courteous, and friendly. He fixed the problem promptly, he is an asset to your company.

george lafountain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My husband and I were very impressed with the service that we received from Precision. Brandon, our Service Technician,was most informative and professional. It was a pleasure doing business with him. I certainly would recommend Precision to any one who is in need of overhead garage door service.We purchased a Rebuild Package. My garage door is now so easy to operate. Thank you.

Jimi Libman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Communicate issue! I am deaf, Anthony came to my house look around and wrote the paper to explained to me what my garage door is having problem with structor is weaken. He suggest to replace new one. I accept but I talked to him he doesn't understand me. I have to write back n forth. He should learn how to communicate to the deaf people needs. Any comments! THANKS!

Barbara Imperial

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very competent, efficient, professional. Please make appointment for new garage door.

Andrew Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim came to repair a broken garage door spring, and we ended up getting two rebuilt garage doors! He was very thorough and patient in describing the advantages of replacing all of our flimsy parts with Precision ones. Now the doors run much quieter. I liked the online listing of technicians' backgrounds and the uniforms. All in all, a pleasant and professional experience.

Paul Dorenfast

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott McDonald was our technician. He was wonderful! He fixed the problem right away and then took the time to explain what had happened and how we could fix it ourselves if it occurred again. The sensor eye was not aligning properly. He lubricated the garage door opener and it now works so smoothly and quietly. What a courteous young man! In our day and age, I rarely find someone so friendly, knowledgable, and polite. Our two dogs even liked him. I would have no trouble using or recommending Precision Door service and telling everyone to be sure and ask for Scott McDonald!

laura reinhardt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim is so personable and so patient. He answered all of my questions, explained everything clearly and made some helpful suggestions. He is very pleasant and friendly.

Ernest Lo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was very knowledgable and efficient. He patiently explained all my options on what needed to be done. He was polite, courteous, gracious, and most importantly, professional. I would recommend Pecision to my friends.

heather hogg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bob was very professional and clearly explained what the problems were in addition to my broken spring and what the repair options were. He efficiently fixed the issues with both garage doors and installed a new opener on one of them. I am completely satisfied with the work he did and love the way the doors now work. The only thing keeping me from a 5 star rating is the price, as it seems a bit high.

lynne murano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott was very courteous and friendly. He explained everything clearly and did an excellent job rebuilding our garage door. L Murano

Marc Grossberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and efficient. Follow up service was excellent as well.

Joel Cartun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great work done on time with knowledgeable and very friendly staff. I would highly recommend Precision and thank Tim for his warm way of making the customer feel good.

sheri greenman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician, Anthony, was efficient, on-time, and professional. The company was amazing in their follow-up and service and I would highly recommend Precision for any garage door work or repair.

julio baguer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Brandon, was polite, informative, efficient,clean and very professional; he did a great job for us and would not hesiate to use your services again.

Art Morsillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim not only was a gentleman but also a super tech.

Teresa& Joe Dattoli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Precision: Most of the time people only seem to write to a company to complain but I wanted to take the time to let you know how satisfied we are with precision and your excellent technician Robert Zimmerman. He was so knowledgeable and helpful with our problem. Our garage doors are better now than they have ever been. My husband is on the board of the Fells Manor 56 unit condo association and will be letting our community know who to call if they have any garage door problems. I guess I am so elated because I just picked your company out of the yellow pages. Sincerely. Teresa & Joe Dattoli 19 Dorset Circle Caldwell, NJ 07006

David Otner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Depedable,courteous, efficient,punctual

Samuel/Robin Levy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was very professional and very knowledgeable, and a nice guy. He did not over-sell us, but pointed out other issues, and we agreed to some other services needed on our garage doors. We will hire you back and ask for Brian. Very impressed with his knowledge, experience, and skill level. Thank you.

marjorie berg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Always on time, always knowledgeable and courteous.

Nita Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am so impressed with the exceptional service I received from Precision. A very pleasant experience from beginning to end. Technician was very knowledgeable, really knew his stuff, but more importantly he was very polite. He gets an A+ in my book. Thank you!

Rinaldo Lago

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Totally satisfied with Dave workmanship.

Frank Bianchi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was very inmformative and helpful.He knew how to attack the problem completed the work promptly. Hope you have more workers like him!!

Mirian Cahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Out of 5 stars available, My rating would be at least 10! I chose Precision for convenience and because you had the quality brands I know and wanted for my home--I knew when I called that I would need a completely new door opener to replace my existing failed unit (11 years old and installed by the home-builder, so its time was up!). I have had a wonderul experience dealing with your company, from the first call through completion of the job, which, as noted, was complete replacement of a residential double-garage door opener. It was easy to make a prompt and immediate appointment that was convenient to me (this is the first contact with a seervice company and its importance cannot be overstated!); the technician, Tim, came when expected, and was incredibly knowledgable and helpful in making the correct choices for a substantial job, and as promised came with a stock of available, various choices that could be installed by him on the spot once I chose what was correct for the job (all of this being the seconds step, also not possible to overstate its importance). Tim carefully inspected my existing equipment totally so that when he was done, I had an encyclopedic knowledge of the state and status of even the smallest components of my garage door and opener, and all hardware associated with it. This is the proper state of knowledge to form judgments about what was required to be done. Tim then took the time to explain every important issue for me to consider, answered every question I raised, offered consumer-centered advice and recommendations as well as the full range of choices, and was not ever "pushy" or offensive in any way--in fact just the opposite--Tim was helpful and accommodating in every possible way, and also extremely competent and quick in his work (without compromising either safety or quality). I expect a continuing relationship with Precision, and want Tim to return to my home if and when I need further service. I told him that and he said it was company policy to do just that. Once the installation job was done and he had set everthing precisely and correctly, Tim took the time to explain everything necessary to understand and operate the new opener and remote transmitters with proper understanding of safety concerns and features of importance. This is the kind of serivce I try to seek for everything, and believe that Tim provided service that exceeded every possible expectation, and in this he was supported by your company. I spent a lot of money for a complete Liftmaster replacement door opener having the most modern safety and convenience features, including battery back up, and have the feeling that every single cent was well-spent and that I received an extremely fair value, including a valuable warranty from the manufacturer, and your company's backing. I have already recommended Tim and your company to a neighbor and am sure I will do that in the future. Thank you for such an outstanding representative and for company policies that are so excellent and effective. I could not be more satisfied.

Dawn Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Couldn't be more pleased. Not only was the new product an unbelievable upgrade in quality from the existing unit, but the service and installation was top-notch. This opener had to be installed in an area in which it barely fit, and the structure the existing opener attached to was badly built and poorly supported. Kenny was totally prepared for every bump in the road, taking the time to ensure the area was properly reinforced, handling installation of the keypad on a thick concrete wall, and so much more. I love the new opener, and I love how all the pricing is clear and up front -- no hidden fees or hourly rates that quickly add up well beyond the initial quote.

Mark N. Ricca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everyone did a first calss job! Kudos to : Mike,Theresa,Joe,Rodrigo Please flee free to use me as a reference.

Dawn Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It's a testament to how professional Travis is that I didn't even know he was a trainee until he happened to mention that he was new to the company (also a testament to how good this company is at recruiting and hiring quality workers). Both he and his partner that day were excellent representatives of the company -- friendly, smart, thorough, and efficient.

Dawn Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What can I say about Tim that hasn't already been said? Friendly, smart, willing to demonstrate and give specifics about the problems he diagnosed rather than just spouting off a bunch of technical info and hoping no one asks questions. Very professional and clearly dedicated. For example, my job took until past 5:00 on a Friday evening and while other contractors might be inching towards the door as fast as they could, Tim took the time to give thoughtful answers to all my questions and made sure I was fully satisfied before he left. Highly recommended!

Jim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony from Precision came to my house to repair my garage door spring the same day I called. He did a full tune up and replaced by springs, cables and rollers. Anthony did a great job explaining what he was doing and discuss the lifetime warranty on the parts. I had called another garage door company in the morning prior to calling Precision and they could not come out the same day and told me to call Precision. I was very impressed with the service and would highly recommend the company. I was surprised by the cost, but the service was great and Anthony did an impressive job.

Randy Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam was well mannered, very informative explained problem & repair. clearly a gentleman!