Read what people are saying
about Precision Overhead Garage Door in:

Mike was excellent: he full explained the work and what was obviously skilled and experienced. He also had a great customer approved !

- Joe Albanese

Thanks for all you help Adam was excellent!

- Tom Gutman

Sam did a wonderful job the door looks fantastic! thank you!

- Moore

Customer named Cathrine Douglas called to show appreciation for Tim on the work he did. She said, "He was here Thursday. He did a superior job and we were very pleased with the service. He is capable, and explained everything, which we really appreciated. The door is working so easily now and we are very grateful." She would like everyone to be aware of this and for him to be thanked.

- Cathrine Douglas

Greatly appreciated the customer service we received you have a great employee!! SO FAR - A JOB WELL DONE!

- Crystal Curry

Sam was outstanding.

- Del Campo

Very Personable young man (Anthony) Would reccommend to others

- Shaun Debacco

The new garage doors look incredible and I can't thank the installers enough. We were originally advised by the salesperson to purchase a certain type and size of door, but when the installers arrived, they realized that the doors would not function properly. Rather than install them anyway, they insisted that the installation be done the right way and I should order new doors. While that cost me more time, the same installers returned to perform the installation and, without any supervision, completed a beautiful and professional job. The doors look and work great!

- Diliberto

The new garage doors look incredible and I can't thank the installers enough. We were originally advised by the salesperson to purchase a certain type and size of door, but when the installers arrived, they realized that the doors would not function properly. Rather than install them anyway, they insisted that the installation be done the right way and I should order new doors. While that cost me more time, the same installers returned to perform the installation and, without any supervision, completed a beautiful and professional job. The doors look and work great!

- Matt

Sam and Rodrigo did an excellent job thanks!

- Dowdy

The technician, Tim Rainey, arrived on time and in great detail explained my problem.He explained my options and left the decision to me without any high pressure sales pitch.His work was excellant and completed the job in an acceptable timeframe. I would recommend this company to anyone.

- Michael

Tim went above and beyond to explain everything to me- he checked everything and was GREAT!!!!!!!!!!! He fixed the door- recalibrated etc and recommended a new key pad because it was not working- he was really terrific and really would recommend him- great job!

- diane stein

We were very pleased with the quality of product and service that we received from Precision Door. The technician was very knowledgeable and friendly. The work was completed in a professional and timely manner. We are very happy with our new garage door and opener â?? it looks great and works flawlessly. We highly recommend Precision Door!!!

- Bernie Steins

Adam did an excellent job

- MARY TETZLOFF

Brandon was awesome filled me in on all the details,door seems to working fine now thank you!

- Patricia Hoatson

Our garage door spring broke and the company was able to send a repair technician to us by the next morning at 9 a.m. Mike Ganning was pleasant and knowledgable. He diagnosed the problem quickly and laid out our options w/ prices. He recommended a rebuild of our garage door. He also looked at our garage door lifter motor and felt that it had limited life left. He negotiated a discount for replacing the garage door lifter. While the repair cost more than we expected and hoped, we feel that Mike did an excellent job and left us with a garage door system that will last us another 10 years without worries. He was very pleasant and represented Precision in a very positive light. I would happily call Precision and/or Mike in the future if I have any other garage door problems.

- Mike

Tom did a fine job.

- Norma Olivieri

Very satisfied with whole experience

- Karen Sisco

Adam is a credit to your organization.Very professional, excellent technician and a terrific personality.It was our good fortune to get him and I would recommend your company, and,of course him, to anyone.

- Richard Tull

In this day and age it is very gradifying to meet a compedant and courteous person, one who truly knows hes business. Your company was reccomended by our neighbors,who spoke very highly I was not dissappointed and will use you again

- Richard B. Delnevo

Brian did a great job explaining what was wrong with our garage door opener and letting me know what our various options were for installing a new one since the old motor had broken and the parts on the springs were not working either. He was very professional and informative. We would definitely use him again in the future if we needed more services done!

- Caroline Schmied

Mike was great!

- Chris Arbello

I was very happy with your next day service. Brandon was on time and explained that the motor is 15 years old the opener was broken. I dicidedto replace the opener and with Brandon's help,chose the one that was right for my door. Brandon was helpful,courteous and I did not feel pressured.

- DR.Cirello

Excellent service. I bought a keypad for my garage door. So far it works. Ended up costing more than original quote.

- Jan Ball

Vivian, Thank you for your feedback. I reviewed the notes on the file and noted you were quoted a price by phone. The technician was not aware of the quote. I have credited your credit card for the price difference plus tax. I hope this addresses your concern. Thank you for using Precision Door.

Dear Mr Bencsko. Your technician Brian rendered superb service on two occasions: 1. Several months ago he succeeded in correctly diagnosing and then repairing a garage door fault which another tech from another company had repeatedly failed to accomplish. 2. A few days ago on another matter he replaced and old door and explained how to correctly operate the door controls. I am delighted to send this letter in response to your above email but given my stance on the issue of my privacy I request that this letter and its contents be kept private. Sincerely, Anonymous Roseland

- Anonymous

Your service technician was polite, diagnosed the problem, and offered at least 2 alternative solutions and price points. His work was quick and efficient, and he left the area clean upon comnpletion.

- Bruce Rabiner

First let me start with the positives. I called at 10am spoke to a real person and had an appointment between 12-4 the same day. Scott came fixed my door in about an hour. A lot of the reviews complain about the pricing. I will have to go along with that. I had a broken spring, Scott pointed out that one of the pully's was shot and so was one of the cables. He told me to put back the same parts piece meal would cost me almost the same as having all new hardware installed. I asked how much and he said for new hardware that has a lifetime warranty was XXX. To me for two springs two pully's new rollers and some cable that is pretty expensive. You can tell that they try to upsell you to their pully's as they have a whole chart made that says ours vs. theirs why theirs is better. Now don't get me wrong it is well in their perogative to tell you that what comes on your door is not the best, and they probably do have superior parts than what comes installed on most garage doors. In the end I did have the work done, because the tech was already there and I didnt want to have an accident with the other spring going. But you can tell that what they want is not to just fix what broke but to upsell you to get all new hardware. I don't know what others charge or how other garage door repair companies work but to me the price was high. I do have the satisfaction of a lifetime warranty on all those new parts though.

- Roger

We appreciate your feedback. Thank you for your fair appraisal by pointing out both the positives and negatives of your experience with us. If you donâ??t know we have a 100% customer satisfaction guarantee along with a lifetime warranty on all parts. I will call you to make that happen. I do want to explain what Scott did. When I train our employees I instruct them the best way to fix a garage door long term is to rebuild it. In most cases replacing one spring on a door is equivalent to putting a band-aid on it. Garage door hardware is rated in cycles; much like a car is rated by how many miles it has on it. The other spring has expanded and contracted the same number of times as the one that just broke. In reality our most unsatisfied customers are the ones who fix one spring and then call us one month later because the other one broke. Who wants to take a second day off to fix the door again? Most garage doors are made up of 2 springs, 4 pulleys, 10 rollers, one set of operating cables, one set of safety cables, hinges and assorted nuts and bolts. Scottâ??s job is to inspect each of these components and look for wear and tear. When springs fail it is common to find frayed cables or grinding pulleys. For homeowners who are staying put, the best long term approach is to replace it all at once. Ultimately you make the decision that works best for you. Most of our customers appreciate our honest, educational approach. With that said, if you are second guessing your decision, please call me to discuss your concerns today. Thank you, Doug

Very pleased with the service received. Everything was slowly explained which as a senior, I appreciated. The service rep (Tim), took his time to evaluate the problem. I did not feel rushed to make a decision. Will continue to use your company for any future problems. I put the sticker right above the opener. Thank you.

- Dolores Rapa

Great job all around. the installers were excellent

- Jackie Day

I was very impressed with Kenny--he was so pleasant and helpful, explaining things to me as he worked. He was very efficient and knowledgeable. I was also impressed with your policy of e-mailing the names and pictures of your techs. I would certainly feel comfortable recommending your company to my friends. Thank you for such good service.

- Barbara Kirkland