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Garage Door Repair Reviews in Essex County, NJ (Page 37)
Precision Overhead Garage Door of New Jerseyhas received 1231 reviews, averaging 4.92 Stars:
Livingston, NJ
Product:
Maplewood, NJ
Couldn't be more pleased. Not only was the new product an unbelievable upgrade in quality from the existing unit, but the service and installation was top-notch. This opener had to be installed in an area in which it barely fit, and the structure the existing opener attached to was badly built and poorly supported. Kenny was totally prepared for every bump in the road, taking the time to ensure the area was properly reinforced, handling installation of the keypad on a thick concrete wall, and so much more. I love the new opener, and I love how all the pricing is clear and up front -- no hidden fees or hourly rates that quickly add up well beyond the initial quote.
- Dawn Wilson
Product:
Fairfield, NJ
Everyone did a first calss job! Kudos to : Mike,Theresa,Joe,Rodrigo Please flee free to use me as a reference.
- Mark N. Ricca
Product:
Maplewood, NJ
It's a testament to how professional Travis is that I didn't even know he was a trainee until he happened to mention that he was new to the company (also a testament to how good this company is at recruiting and hiring quality workers). Both he and his partner that day were excellent representatives of the company -- friendly, smart, thorough, and efficient.
- Dawn Wilson
Product:
Maplewood, NJ
What can I say about Tim that hasn't already been said? Friendly, smart, willing to demonstrate and give specifics about the problems he diagnosed rather than just spouting off a bunch of technical info and hoping no one asks questions. Very professional and clearly dedicated. For example, my job took until past 5:00 on a Friday evening and while other contractors might be inching towards the door as fast as they could, Tim took the time to give thoughtful answers to all my questions and made sure I was fully satisfied before he left. Highly recommended!
- Dawn Wilson
Product:
Verona, NJ
Anthony from Precision came to my house to repair my garage door spring the same day I called. He did a full tune up and replaced by springs, cables and rollers. Anthony did a great job explaining what he was doing and discuss the lifetime warranty on the parts. I had called another garage door company in the morning prior to calling Precision and they could not come out the same day and told me to call Precision. I was very impressed with the service and would highly recommend the company. I was surprised by the cost, but the service was great and Anthony did an impressive job.
- Jim
Product:
Short Hills, NJ
We had door replaced it's well done!Great job!
- Lin Zhao
Product:
Belleville, NJ
Adam was well mannered, very informative explained problem & repair. clearly a gentleman!
- Randy Taylor
Product:
West Orange, NJ
Promptness is A+ technician is awesome highly recommeded an a job well done.When finished there was nothing to clean up because he cleaned up while doing the job. I would recommend your company to anyone.
- Joanne Brown
Product:
Kearny, NJ
Thank you Kenny!
- Irean Barkowski
Product:
Cedar Grove, NJ
I saw your advertisement on the Internet and saw that you were approved by the Better Business Bureau. The service performed was an installation of a garage door opener on a very old garage door. The old motor was completely burned out. The Customer Service Manage Vincent, returned my call promptly and scheduled an appointment for the next morning. My wife and I were impressed by Mike's professionalism and corteous manner. We are also extremely satisfied with the excellent quality of his workmanship. The garage door works perfectly now. We love the lock and all of the safety features. The remote controls are really convenient and effective. Another service that I called prior to seeing your advertisement informed us that they could not fix the door. But your technician could and did fix it. We definitely give your company five stars!
- Howard Lash
Product:
Cedar Grove, NJ
We are extremely pleased with the service. We had Rissland Door out and they told us they couldn't fix it. The door is working beautifully great job and courteous service!
- Fern Adelrod
Product:
Caldwell, NJ
Thank you Brandon
- Joann Catanzarite
Product:
West Orange, NJ
Mike is very pleasant , way courteous, knowledgablewith what he had to do. I wish all service men from different trades would all like him
- Agnes Wong
Product:
West Orange, NJ
Excellent service
- Bernie Krauss
Product:
West Orange, NJ
I think the Check marks say it all
- Toni Smith
Product:
West Orange, NJ
Mike was amazing I wish all service co. were as good as yours I will definately recommend.
- Kyung-Hee Kim
Product:
West Orange, NJ
It was more than a pleasure to work with Adam and his helper Mike. i only have the best things to say about their knowledge of garage door mechanics, their explanations and the quality of their work.
- Toni Smith
Product:
Verona, NJ
Mike was excellent: he full explained the work and what was obviously skilled and experienced. He also had a great customer approved !
- Joe Albanese
Product:
Bloomfield, NJ
Adam took his time and explained everthing he did a great job! i am very happy with the service.
- Edward Blunt
Product:
Livingston, NJ
Thanks for all you help Adam was excellent!
- Tom Gutman
Product:
Livingston, NJ
Sam did a wonderful job the door looks fantastic! thank you!
- Moore
Product:
Bloomfield, NJ
Customer named Cathrine Douglas called to show appreciation for Tim on the work he did. She said, "He was here Thursday. He did a superior job and we were very pleased with the service. He is capable, and explained everything, which we really appreciated. The door is working so easily now and we are very grateful." She would like everyone to be aware of this and for him to be thanked.
- Cathrine Douglas
Product:
West Orange, NJ
Greatly appreciated the customer service we received you have a great employee!! SO FAR - A JOB WELL DONE!
- Crystal Curry
Product:
Caldwell, NJ
Sam was outstanding.
- Del Campo
Product:
North Caldwell, NJ
The new garage doors look incredible and I can't thank the installers enough. We were originally advised by the salesperson to purchase a certain type and size of door, but when the installers arrived, they realized that the doors would not function properly. Rather than install them anyway, they insisted that the installation be done the right way and I should order new doors. While that cost me more time, the same installers returned to perform the installation and, without any supervision, completed a beautiful and professional job. The doors look and work great!
- Diliberto
Product:
North Caldwell, NJ
The new garage doors look incredible and I can't thank the installers enough. We were originally advised by the salesperson to purchase a certain type and size of door, but when the installers arrived, they realized that the doors would not function properly. Rather than install them anyway, they insisted that the installation be done the right way and I should order new doors. While that cost me more time, the same installers returned to perform the installation and, without any supervision, completed a beautiful and professional job. The doors look and work great!
- Matt
Product:
Belleville, NJ
Very Personable young man (Anthony) Would reccommend to others
- Shaun Debacco
Product:
Livingston, NJ
Sam and Rodrigo did an excellent job thanks!
- Dowdy
Product:
West Orange, NJ
The technician, Tim Rainey, arrived on time and in great detail explained my problem.He explained my options and left the decision to me without any high pressure sales pitch.His work was excellant and completed the job in an acceptable timeframe. I would recommend this company to anyone.
- Michael
Product:
License
NJHIC License #13VH03118600
Out of 5 stars available, My rating would be at least 10! I chose Precision for convenience and because you had the quality brands I know and wanted for my home--I knew when I called that I would need a completely new door opener to replace my existing failed unit (11 years old and installed by the home-builder, so its time was up!). I have had a wonderul experience dealing with your company, from the first call through completion of the job, which, as noted, was complete replacement of a residential double-garage door opener. It was easy to make a prompt and immediate appointment that was convenient to me (this is the first contact with a seervice company and its importance cannot be overstated!); the technician, Tim, came when expected, and was incredibly knowledgable and helpful in making the correct choices for a substantial job, and as promised came with a stock of available, various choices that could be installed by him on the spot once I chose what was correct for the job (all of this being the seconds step, also not possible to overstate its importance). Tim carefully inspected my existing equipment totally so that when he was done, I had an encyclopedic knowledge of the state and status of even the smallest components of my garage door and opener, and all hardware associated with it. This is the proper state of knowledge to form judgments about what was required to be done. Tim then took the time to explain every important issue for me to consider, answered every question I raised, offered consumer-centered advice and recommendations as well as the full range of choices, and was not ever "pushy" or offensive in any way--in fact just the opposite--Tim was helpful and accommodating in every possible way, and also extremely competent and quick in his work (without compromising either safety or quality). I expect a continuing relationship with Precision, and want Tim to return to my home if and when I need further service. I told him that and he said it was company policy to do just that. Once the installation job was done and he had set everthing precisely and correctly, Tim took the time to explain everything necessary to understand and operate the new opener and remote transmitters with proper understanding of safety concerns and features of importance. This is the kind of serivce I try to seek for everything, and believe that Tim provided service that exceeded every possible expectation, and in this he was supported by your company. I spent a lot of money for a complete Liftmaster replacement door opener having the most modern safety and convenience features, including battery back up, and have the feeling that every single cent was well-spent and that I received an extremely fair value, including a valuable warranty from the manufacturer, and your company's backing. I have already recommended Tim and your company to a neighbor and am sure I will do that in the future. Thank you for such an outstanding representative and for company policies that are so excellent and effective. I could not be more satisfied.
- Mirian Cahn