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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 9419 reviews, averaging 5.00 Stars:
Springfield, NJ
Highland Lakes, NJ
I had my garage door opener replaced following a lightening strike. I am very satisfied with the replacement opener and the service was excellent. I received an advance email informing me of the technician that would be servicing my garage to include a photo for identification. On the day of the appointment Rob, the technician, called to tell me what time he would arrive. He arrived on time and was professional and courteous. He could have done a repair but based on the overall age and condition of the old opener I opted to replace. In addition to installing the opener he noticed that I did not have the proper springs for the weight of my door and took the time to explain not only the safety aspects involved but the impact on the gears. He also noticed that the door did not have safety cables in case a spring broke in the future (which had ocurred in the past). When the job was completed he showed me a surge protector that he installed in case of a future lightening strike. Very professional business transaction from start to finish and the price, including installation, was quite reasonable. I recommend Precision and will use them again in the future should the need arise. Without reservation I give Precision a five star rating.
- David G.
Ridgewood, NJ
We are very pleased with the service performed when we had to replace our garage door opener. Making the appointment was done rapidly and politely. Lou R was our technician and we can not say enough good things about the work he did. He gave us all the options from repair to replacement of our opener. When we decided to replace the opener, he gave us 3 options and explained each one thoroughly. There was NO pressure from Lou. He just explained, answered our questions and when the decision was made, went immediately to work. The installation was performed quickly and the area was completely spotless when he finished. It was quality from start to finish. I would not hesitate to recommend your company. In fact, I have already recommended you to my neighbor.
- Judith Robinson
Wayne, NJ
We are most impressed with the service we received from your company and the serviceman, Kevin Bond, who performed the work, expeditiously, professionally, and to our great satisfaction. Our garage door has never worked better.
- Charles Kohler
Product:
Glen Gardner, NJ
Kevin Nix was prompt and thorough. He gave me an honest apprasial of my garage door and didn't pressure me into doing all the necessary upgrades at once. He replaced my springs on the spot, balanced my door and was pleasant and courteous in the process. I would certainly call on Preccision again to do work on my garage door.
- Joe Cappello
Verona, NJ
Precision installed 2 garage door openers, cables, rollers… the works… a little over 2 years ago. We needed to have a repair/replacement of the trolley which is located on the track. Rob installed a new trolley kit, checked the cables and springs (readjusted one of them which was rubbing against a beam), and lubricated the hinges of the doors. He was very pleasant and professional. He did not seem to mind that I observed his work and asked questions to help me become more knowledgable.
- Anita Bloomberg
Verona, NJ
5 Stars. Jason and Rick arrived on time, removed an old, stuck, wood garage door, and professionally installed a beautiful new and quiet door. They explained how the remotes worked and finished promptly. Highly recommend them!!
- David Kaptein
Product:
Oak Ridge, NJ
The technician assigned to my service call (Eric) was professional, informative and went above and beyond. Although the window of time was from 12-4 he periodically called to let me know about what time he would be arriving. This was very much appreciated!
- Victoria Tietz
Chester, NJ
Thank you for showing up on time and doing such a wonderful job with our garage doors. Kevin was friendly and explained the process throughly. I appreciate that he left a business card in case I had any questions.
- Kristen Hecker
Product:
Long Valley, NJ
Kevin was timely, polite and thorough. Excellent service!
- Rosalia Libretti
Product:
Sparta, NJ
Great technician they were prompt and did a quality repair! The door is good as new.
- Joe Sousa
Product:
Service Technician Team : Kevin S
Mountain Lakes, NJ
Definitely 5 stars!! Your technician was knowledgeable, answered all my questions fully and was efficient and organized. It is always great to do business with people who are top notch at their jobs.
- tom george
Product:
Service Technician Team : Kevin S
Chatham, NJ
Great service! Called to let me know he was on his way. Arrived right on time. Informative, efficient, polite. Knew exactly what was wrong in minutes. Answered all questions and gave unsolicited helpful tips. Definitely recommend Precision to anyone with a garage!
- laurie romei
Long Valley, NJ
I called your office to get a better idea as to the time I could expect your serviceman. He called me shortly after to let me know that he would be at my home in 45 minutes. I really appreciated that! He was very polite and explained everything to my understanding.
- Arlene Ballenberg
Parsippany, NJ
Great service. Kevin Bond was very knowledgeable and fixed the problem immediately. He called before he came and was right on time. Thank you for an outstanding job.
- Ben Lobel
Scotch Plains, NJ
My original garage door opener was over 13 years old. It was extremely noises and at the end of its useful life. Your installer, Kevin Nix arrived when he said he would and within an hour we had a new, quieter door opener installed. The installation was neat, clean, and Kevin programmed and explained its operation. 5 out of 5.
- Eric Mason
Product:
Raritan, NJ
Lou called about 30 min before showing up to confirm and gave me an estimated time for arrival. Upon arriving he was professional and went over the work and options available. The work completed was great. I would definitely use Precision and Lou again for future work!
- Adam Green
West Orange, NJ
Our service tech Chris was great! Very knowledgeable and a very nice guy to boot. He was prompt and knew what he was doing. He fixed our garage door that wouldn't stay down and replaced a keypad and checked everything else. We called Precision because they installed our garage doors 10 years ago.
- Leslie Rosenblatt
Product:
Union, NJ
Lou was very helpful and replaced both springs, rollers, wires, etc. The garage door sounds much quieter and runs smoother. There was an issue with one of the wires in my garage and Lou returned two days later to fix it at no charge. I do believe the price for all of the work done was not cheap, but am hoping that I will never have the need to replace the garage door parts again.
- Lisa Brophy
Bedminster, NJ
Lou, my technician, was on time, courteous, professional and thorough. Would definitely use Precision again and would ask for Lou. He diagnosed the problem and ruled out a damaged sensor. Lou then determined the problem was a damaged sensor electrical wire. Repaired that skillfully. Also installed safety cables on two units which he recommended and i thought it made perfect sense.
- Curt Artis
Maywood, NJ
Precision staff were all very professional and worked with me to find the best solution to my situation. Technician was on time and answered all questions. Helped with decision process when needed. If I ever needed another garage door, I would definitely call them first. And I will surely use them should my door need any service.
- Meryl Surgan
Product:
Ringwood, NJ
Chris Karnacewicz was my service technician. He was prompt and called me before he arrive which was 10 minutes before his scheduled four hour window arrival time. Christ is a very polite gentlemen who is highly qualified. He quickly examined the entire garage door mechanisms and determined exactly what needed to be done and explained what he was about to do and asked for my concurrence. As soon as he received my approval he retrieved his tools and parts from his well stocked truck and began his repairs without a moments hesitation. I would certainly give Chris five stars plus. Chris knew what he was doing from a technical perspective and from a customer relations perspective he was very respectful and polite. I would say that he is a great asset to your company. I will recommend your company based on the example and service bench mark Chris set on my service call.
- Gerard Federici
Livingston, NJ
Job well done. The technician is skillful.
- Ching973 Chen
Bedminster, NJ
Brian and Lou did an excellent job installing the new opener. The were fast and neat. They explained clearly how everything worked. I am very pleased with the service I received.
- Doris Schumacher
Product:
Location Leader: Lou R
Bedminster, NJ
Outstanding products and service. Installation of both our new door and motor was timely, as promised and flawless. Technicians were knowledgeable, accomodating and personable. They did an excellent job and we couldn't be more pleased with the result. Thank you!
- Mary & george Fleck
Product:
Location Leader: Lou R
Cranford, NJ
They were great. Showed up on time and even checked to see if the repair was covered under warranty, which it was. I'd give them 5 Stars
- David Pollock
Saddle River, NJ
Eric did a fine job. On time a very professional.
- Joe Mcsweeney
Somerset, NJ
Extremely professional and incredibly nice. Lou was our technician, he was just fantastic. Totally recommend this company.
- Danielle
Wayne, NJ
Based upon this experience, I would definitely recommend Precision. Lou, the technician, was polite, personable, knowledgeable, and very patient while we waited for approval to go ahead with the work. The rebuilt door works great!
- Kathy Titko
Roseland, NJ
We were very pleased with the installation of our new garage opener system. Our installer, Tim, was very pleasant and extremely helpful in explaining everything to us. He even showed us how to program a new vehicle to the system. We were very impressed by the promptness and great customer service he gave us. He is terrific and very knowledgeable.
- Arlene Dolce
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
My service guy was great he loves his job he's very good at it and he's young he has a good career ahead of him I would have them back to service my garage again very nice guy!!
- Donna Thorn