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Read what people are saying
about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10440 reviews, averaging 4.93 Stars:
West Caldwell, NJ
Pottersville, NJ
Our service tech, John, did a great job and was so nice! Super cool dude! So happy with how everything turned out.
- Lisa Turner
Stockton, NJ
Imagine my surprise this morning when I realized that our cars were trapped in the garage due to a torsion spring that snapped overnight. John from Precision Door showed up on time, replaced both torsion springs and adjusted them, and now we're back in business. I chose Precision Door based on their website information, prompt service and prior customer ratings, and I was not disappointed.
- Leonard Hunt
Wayne, NJ
We are always please with Precision. Your service technicians are always very informative, knowledgeable, and polite.
- Richard Grossbard
Hackettstown, NJ
Very good service. Very prompt and professional.
- Eva Dileo
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Hillsborough, NJ
I have used your company several times and have always been satisfied with the courtesy, knowledge and efficiency of your employees. This time was no exception. Matt was very personable and pleasant. He didn't try to high pressure us.
- Tony Parisi
Bergenfield, NJ
5***** will definitely use again and recommend to friends and neighbors very professional technicians good work fast and clean thank you
- Jerry Figueroa
Montville, NJ
Chris was very professional and practical. He explained everything to me He did excellent work. Great service. Will recommend your company to anyone.
- Neeraj Singhal
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Millburn, NJ
?????????? Kevin and the work he performed were absolutely first rate not to mention fast. A full garage door tuneup, adjustment to the electric eye, garage light repair, remote battery replacements, track lubrication, bolts replaced, tightened and secured in about 20 minutes and working perfectly. Remarkable. Craig W Millburn, New Jersey
- Craig Wensberg
Wayne, NJ
Great and prompt service! Very professional staff and very knowledgeable!
- Liliana Buftea
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Long Valley, NJ
Your guys are always professional!
- Bruce Bender
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Service Technician Team : Matt D
Saddle River, NJ
Julian Villamore was great today. He was polite, kind and very thorough.
- Semone Bamboat
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Union, NJ
5 Star - technician knowledgeable and problem fixed within 1/2 hour if technician’s arrival.
- Jerry Pein
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Service Technician Team : Matt D
Wayne, NJ
Matthew was wonderful! He was very knowledgeable and careful! He did an excellent job! Thanks so much! Also your customer service is amazing, Keep up the good work!
- Janice Bhandari
Hamburg, NJ
Phil was great, arrived on time and quickly figured the problem with my door. Fixed it in a matter of minutes. I’m very pleased with the results
- Anna Shavulsky
Morristown, NJ
Our garage door needed repair and Chris did an excellent job explaining the various options and performing the repair in a timely manner. One of the most professional technicians and companies I’ve encountered. Thanks a lot.
- Jeremy Wolfe
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Morristown, NJ
Chris was very professional and did a great job. 5*
- George Tackett
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West Orange, NJ
Kevin was great! I do think the pricexwas a bit high.
- Kordai Decoteau
Morris Plains, NJ
Quickly evaluated problem and repaired. Very efficient. Highly recommend.
- Jeff Tukel
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Franklin Lakes, NJ
Friendly, efficient, professional, and timely
- Robert Davidson
Cranford, NJ
Matthew Dewald was the technician who came to check out my Door. His service was superior. He explained everything and was kind and understanding. I would give him a 5 star review.
- Rosalind Brixie
Califon, NJ
Brian was great. Thoroughly explained repair vs replace. Very courteous, super easy to schedule an appt and arrived on time. Installed new motor and new parts - very happy with quality and result. Would recommend!
- Kristin Licata
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Service Technician Team : Brian H
Wayne, NJ
We were pleased with the response to our call, follow up information regarding time technician would arrive, advanced picture and bio of technician who would come, service call and explanations by Mark. I would recommend both Mark and Precision.
- Edward Mahoney
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Service Technician Team : Matt D
Oakland, NJ
Phil did a great job. He explained everything to me both prior to the job and after it was completed.
- Susan Dusenberry
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Lebanon, NJ
Great Job! Plenty of communication, Matt showed up when he was supposed to, and didn't try to oversell. Very pleased. Will continue using Precision in the future.
- Mark Chioda
Montville, NJ
Jesse was very thorough and professional. Unfortunately the parts required were not available on the truck and had to be ordered. I am very pleased with the job thus far
- Nancy Kavanaugh
Wayne, NJ
From the initial call for service, to receiving the text message notifying me of the tech, Julian Villamor complete with bio, would be arriving soon, to the expert and professional service he provided, Precision did a great job again. Keep up the great work.
- jeffery antoncci
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Sparta, NJ
5 Very happy with John service and knowledge of the products he handles.This is why Precision is the only way to go. Thank you.
- Socrates Platides
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Hillsborough, NJ
Matthew couldn't have been nicer. He was efficient and left everything in good working order and cleaned up. I will definitely recommend Precision to my friends.
- Karen Power
Scotch Plains, NJ
5 stars. Excellent from my phone call to the completed job. Outstanding technician did a wonderful job replacing my door opener. Great communication and updates about when he would arrive. Very clear explanation of problem and what needed to be replaced. I was very impressed.
- Dawn Harrison
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(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
If I could have given zero stars I would have, but they do not let me do so. Almost 5 years ago I had Precision come and install a new garage door, a lift system for the door (top of the line) with a keypad and two remotes. Not even 5 years later my keypad stops working correctly and will not open the door. I finally call to have a technician come out, I am not home but my husband is. When I get home he tells me they charged over $200 for a new keypad. I am upset because this seems very expensive for a keypad and I do not feel it should have died so soon. I call about 1 hour after the technician has left my house (I have nothing bad to say about the technician or the women who I spoke with on the phone) and called customer service. I was told that I would need to speak to management and they will not be in until Monday. She took my information and said they will call on Monday. At 4pm on Monday I still did not receive a call so I called back. I was told they would try to get a hold of management and have them call me. NO call Monday. On Tuesday still not call by 3pm. I call them and finally get management. I do not know if they were hoping I would go away if they did not call or not, but I was already displeased by their lack of care for their customers. I asked the management if I should be expected to have to replace my keypad every 5 years because I think that I should have been told that before buying the product. I was told that it should have lasted a lot longer and this was unusual and should not happen again. Once I was told this, I then asked why I was charged over $200 to fix something that was clearly defective. How do they not back the products that they are selling? The response I got was that the manufacture only warranties it for 1 year so they can’t do anything. I stated again how do you as a large company not back the products you sell, because you are not if it is clearly defective and you charged me so much to replace it. Then I am told a keypad should only be $99. He looks up my information and I was charged a package to do a diagnostic and get a keypad, something I did not ask for. So I had to pay $100 over what I should have. Management finally says the best they can do is give you me 2 year warranty on the new keypad, which I flip out to. If it should last 10-15 years what is a 2 year warranty doing. I tell him I am done and will be writing a review about how they do not back their products. I then get told I would get a full refund. I month later and no check. Clearly this company does not care about its clients, is dishonest, disloyal, and does not back their defective products, let alone one that is not.
- Nicole Tirrito